Author Archives: Alexandra Portillo

Journal #8

Posted on May 5, 2015 by Alexandra Portillo

Today has been a great day, it was the last day of classes. After successfully completing two presentation one on Transactional Analysis and another on Marriott International, I have completed my two courses at the Disney College Program. It was … Continue reading →

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Journal #7

Posted on April 25, 2015 by Alexandra Portillo

I looked at the calendar and my surprise there is only a month left until I finish my program… I Keep moving, doing something everyday and keep thinking about my future because possibilities are endless! It’s going to be really hard having to … Continue reading →

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Journal #6

Posted on April 17, 2015 by Alexandra Portillo

I feel time has gone very quickly, it seems almost bitter-sweet because a part of me wants to run back home and the other wants to stay in beautiful Florida. This week at All-Star it has not been as busy … Continue reading →

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Photo Journal #1

Posted on April 9, 2015 by Alexandra Portillo

  On Tuesday I went to take the driving test and thankfully I passed. After holding it off for very long while living in New York because I didn’t have a need to drive as much as I do while … Continue reading →

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Journal #6

Posted on April 9, 2015 by Alexandra Portillo

Yesterday I had one of the hardest chekings thus far, a family from England who had three different reservations for the total of 11 people. They booked their vacation through a third party and it was a complete chaos. None … Continue reading →

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Read and React #3

Posted on March 26, 2015 by Alexandra Portillo

Networking one of the greatest opportunities to work your way up in a company, while working for the Walt Disney Company I’ve had various networking opportunities. Some of the best networking have been through workshops specifically the networking, in which … Continue reading →

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Journal #5

Posted on March 24, 2015 by Alexandra Portillo

This week it has been filled with lots of personal triumphs, earlier this week I had a father come to the front desk asks about discounted tickets for his sick child. I went to speak to one of the leaders … Continue reading →

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Journal #4

Posted on March 19, 2015 by Alexandra Portillo

This passed two weeks have been very stressful the busy season is here and so is the pressure. I have been working at least 10 every shift, this is due to the shortage or staff and due to the very … Continue reading →

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Read and React 2

Posted on March 3, 2015 by Alexandra Portillo

In our industry is very important to keep everything running smoothly through by training employees, working as a team and managing efficiently however some things are out of our control such as Natural disaster. This can be a hotelier’s worse … Continue reading →

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Journal #3

Posted on February 24, 2015 by Alexandra Portillo

This week was composed of an intense 5-day training. I was a great experience learning various components of my role how to use the computer system (Lilo) which can be very temperamental at the busiest time of the day, how … Continue reading →

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