This week is my training week, I work with different trainers everyday as night shift housekeeping. During the night time, we should do turn down service, fill out cars, deliver stuff and our service, etc. It is much easier than AM housekeeping I think, but I don’t like work until 2:30am, it is too late for me to go to bed.
Everybody believe that Disney create magic for guests, Disney is a magic place, the magic can happen everywhere. When I work with my trainer one night, we go to a room to fix DVD player for our guests. Once I step in, the lady stare at nametag for a long time and ask me if I am Chinese. After I say yes, they are so excited and her daughter starts to talk with me in Chinese. I am so surprised in her fluent Chinese because it is not easy to learn and to speak. For me, they create magic as well.
When I think about the efficiency in Disney, I believe we should provide our service beyond guests’ expectation. So while we deliver an air-mattress for guests, we try several of them but they are not working very well. We give a queen size one to guests, but we find another one is working more better, so my trainer decides to change again. The service we try to offer is not the good one, but the best one for our guests.
You look enjoying your experience there despite of a couple of difficulty, I believe.
I am still in NY and have two more weeks to leave. I can’t stand to wait for leaving.
Let’s see you very soon there.
I worked until 2:30AM almost three nights per week they changed me to the night shift. It’s very difficult to work that late especially when you have to wait for the bus. However, you are very lucky because you don’t need to work in the morning. The morning shift is extremely hard.
Hi Huihong,
wow that sound tough. I understand the bus situation but I still need to learn it. So far I have only gone to Downtown Disney and Walmart. I Just went trough traditions today and can i say it was an incredible experience. I still don’t know my scheduled but my training starts Sunday wish me luck. donyuno827 the weather here is in the 70 which is pretty good during the day but once the sun goes down the weather goes down and is a little bit chilly.
Although I am a morning person, but I like night shift right now. I hope I can stay until May!
Well, I am a morning person. I prefer morning shift. I am still in NYC with cold weather. So cold here. How about there?
Very nice weather here! Just couple days the temperature will drop down, but you can feel warm sunshine everywhere!
Zhe,
I am touched by your post. The statement made about the guests making magic for you makes me think about my students (your peers). I am inspired by each of you everyday. Keep up the fine work you are doing, continue to make magic and to seek it our for yourself at all times.
Zhe, I am really happy for you, and the fact that you are enjoying and learning everyday at work. Be able to create Magic Moments is Amazing, but being able to receive it back by a guest is fascinated and rewarded. By the way, tomorrow is my check in day at Disney, I look forward to see you around.