Author Archives: Zhe Zhuang

Journal#19

Last week in Disney!  I have three days work and two days off to pack. I say goodbye to everybody and everything, it is sad to mention leaving, but we have to face. Disney is a great company to work … Continue reading

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Journal#18

I got my feedback from our manager yesterday, one of her comment about me is to think over during working. This is my first job to work in a hotel for four months, I believe I should get more experience in this … Continue reading

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Journal#17

This week I finish my two Disney classes. I take final test for Human Resource Management and give a perfect ending with my group presentation for Experiential Learning, I am happy to hear that my instructor love my Build-A-Bear story as … Continue reading

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Read and React#5-safety and health

In my Human Resource Management class, one of our topic is safety and health. We learn a law which is called Occupational Safety and Health Act, the main function of this act is to set standards to ensure safe and … Continue reading

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Journal#16

It is a leaving season! Yesterday morning I have the last breakfast with one of my roommates Myra who is leaving after breakfast, she gets self-terminated because she has health issue. We take pictures with her, we hug her, we … Continue reading

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Journal#15

Safety begins with everybody! Last night while I started to work, I opened a linen room’s door and stepped out. Suddenly a housekeeping car ran to me and stopped just in front of me in a second, because the speed of … Continue reading

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Journal#14

This week our manager restarts to emphasize the importance of our service to the guests. She says every guest who spends hundreds of dollars per night wants the best service in our resort as a VIP. It is all about … Continue reading

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Read and React#4

In Disney, the full-time employees will have special pins, rewards and pictures after they work for Disney 5, 10, 15 years or more. We are all together to celebrate these special events and eat delicious cakes, and as well as … Continue reading

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Journal#13

So many turn-down service this week! As housekeeping, usually we just have 8-hour shift, but I have 6-hour shift for three days this week. This shift we only do turn-down service for our special guests; no late service, no linen … Continue reading

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Journal#12

This week is a very busy week, I work more than 60 hours. Last Sunday, I went to work on 1 PM to help AM housekeepers because they have hundreds of check-out rooms on that day. Firstly, manger Kevin sent me … Continue reading

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