Prof. Karen Goodlad’s Profile
Wine and Beverage: Service: Hospitality
Associate Professor in the Department of Hospitality Management at CUNYâs New York City College of Technology specializing in food and beverage management. Recently she has taught Wine and Beverage Management, Wines of the New World, Perspectives in Hospitality Management, and Dining Room Operation. As the Faculty Advisor to the Walt Disney World College Program, she is provided the opportunity to facilitate studentsâ academic and professional development as they engage in place-based learning activities, a practice she values highly. In addition to her joy of teaching she is often found advising students, ensuring they know they can knowledgably plan their personal path toward graduation.
Finding it important to continually increase and share her understanding of teaching and learning practices, she has worked as the Director of the Living Lab General Education Seminar and is a Faculty Co-coordinator of First Year Learning Communities. In these roles, she works with full and part-time faculty focused on incorporating high-impact educational practices, open pedagogy, place-based learning and assessment practices into their pedagogy.
Goodladâs scholarship explores similarities and differences between student and faculty perceptions of academic performance, classroom behavior and social interactions in first-year learning communities: âComparing Faculty and Student Perception of Academic Performance, Classroom Behavior, and Social Interactions in Learning Communitiesâ published in College Teaching. Her research also extends to faculty memberâs perceived impact of the Living Lab Model of Pedagogy, specifically placed-based learning, on general education learning outcomes. âPlace-Based Learning across the Disciplines: A Living Laboratory Approach to Pedagogy¸â is published in Insight: A Journal of Scholarly Teaching.
She is a Certified Specialist of Wine with the Society of Wine Educators. This certification is evidence of her extensive knowledge of wine and beverages but also her ability to effectively teach this complex subject.
She has served two terms on the board of directors of Les Dames dâEscoffier, the premier international organization of women leaders in food, fine beverage and hospitality. She finds pleasure in working on various committees throughout the organization including a four-year commitment as Co-Chair of the Scholarship Committee whereby she helped further the organizationâs mission in support of education, advocacy and philanthropy.
It is through all her work that she seeks to provide endless opportunities for students to pursue their passions and attain their goals.
My Courses
Wine of the New World Fall 2024
This course provides an in-depth evaluation of viticulture and vinification. Wine making methods, service, laws and regulations of the major wine regions of North America, Australia, New Zealand, Chile, Argentina and South Africa will be studied. Students will taste and evaluate wines. Supported by a grant from the Julia Child Foundation, student will make wine at Red Hook Winery. Prerequisite: HMGT 2402
This course provides an in-depth evaluation of âNew Worldâ viticulture and vinification. Wine making methods, service, laws and regulations of the major wine regions of North America, Australia, New Zealand, Chile, Argentina and South Africa will be studied. Students will taste and evaluate wines. Supported by a grant from the Julia Child Foundation, student will make wine at Red Hook Winery. Prerequisite: HMGT 2402
Hotel and Resort Sales: HMGT 4958 â Fall 2024
An overview of the principles and techniques of market research as it applies to sales and customer relationship management, including marketing and sales strategy development and deployment, day-to-day sales activities, and ongoing customer relationship management. The relationships between advertising, public relations, publicity, and sales will be analyzed. The salesperson’s role, including establishing performance objectives, strategies, incentives, and evaluation of goal achievements, will be studied comprehensively. Prerequisites: AAS degree in Travel and Tourism or Hospitality Management
Walt Disney World College Program, Orlando Florida
Resources for understanding generative AI in Hospitality Management classrooms at City Tech.
My Projects
City Tech’s Source for Academic Affairs Information
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An online system of advisement tools for COMD students at City Tech
My Clubs
The Garden is a project that teaches students and faculty about the excitement and nuance of growing flowers and vegetables for the Culinary and Pastry labs at NYC College of Technology. We encourage involvement and volunteers from all departments at the college
American Culinary Federation (ACF) Student Club is dedicated to sharing professional knowledge and skill with both members and nonmembers. Our mission is to provide opportunities that further the culinary education and experience of our students. We seek to support life-long learning, professional success, development of culinarian community and futures. As a club we will organize events to promote culinary arts through demonstrations, culinary competitions and developing industry connections. To aid in this mission we will do fundraising and provide volunteers to support achieving these goals. The Club will be participating in community service events and holiday meal preparation for community-based organizations. We hope to make meaningful contributions to the hospitality industry.
Student Government Association
The Student Government Association is the representative body for students. We are responsible for recommending student activity fee allocations, shaping policies affecting student life, coordinating extracurricular events and chartering new organizations. Feel free to contact SGA President, Lucas Almonte, with any questions, suggestions or concerns. He can be reached at SGAPresident@CityTech.Cuny.Edu If you wish to start a club on campus contact SGA Vice President, Sylwester Dombroski, at SGAVP@CityTech.Cuny.Edu
The mission of the Ambassadors Club is to provide opportunities for student officers to learn and hone leadership skills, with an emphasis on event planning and event management. The Club will apply the skills they have acquired, and act as good will ambassadors for the college and the HMGT department. The Ambassadors will assist in the planning of, and be present at, selected events sponsored by the HMGT Department, with the intent of fostering and supporting a welcoming and professional environment.