Reflective Journal #7

There are practical little things in housekeeping that only a housekeeper can understand. These past weeks I have learned different tasks about the housekeeping department. For example, one of the things that I learned to do is special touches in occupied rooms. Before I did not understand  what that meant but now that I have been doing it for couple weeks already, I really understand the meaning for our guests. A special touch in an occupied room is the little extra time a housekeeper takes to make the room look special for the guest so they can feel very special when they come back from their long day outside of the hotel. After we clean the room we look for any special or significant thing that the guest may have in the room, we usually use it to decorate the room and make it look like their getting back to their home and not to a hotel room.IMG_1077

These special touches as we called it have made me learn the importance of making our guests comfortable in our hotel rooms. the reason why we do this is because we want them to come back for their next vacation. We want them to think about our hotel as the best destination to stay because we make them feel like home. here are some photos about some special touches that I have done. And I want to share that I really enjoy doing that, I could say that that’s my favorite part out of all I do in housekeeping.

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