So many turn-down service this week! As housekeeping, usually we just have 8-hour shift, but I have 6-hour shift for three days this week. This shift we only do turn-down service for our special guests; no late service, no linen room, and no break time either. Because the Sears company stay in our resort three days for their convention, to give them the best Disney impression, we offer our excellent turn-down service every night for every Sears staff.
The first night everyone just arrives in resort, the frequent question they ask is what is turn-down service. I explain everything to them and most people refuse my service, but they are happy to have our Disney chocolate all the time. The second day I have more than 50 rooms for turn-down service, the best part is the rooms are clean enough, so I just need to create chocolate magic for them. The last day is a tough day. The company has party at night, everybody goes to party after taking shower in the room. Therefore, my turn-down service becomes another kind of late service, make the beds, change the dirty towels and dry the bathrooms. However, the amazing thing is we have Dove new chocolate for our guests! This is a sort of mint dark chocolate, and it is a new product which is not sold in the market yet. We have limited amount and only for our special guests! I wish they all have magic days in our Disney resort!
Hi Zhaung,
That sounds like such a rewarding experience. I am an am housekeeper at the all star resort and usually just get the family group , but it it sounds very exiting to work with the corporate groups. Even when the demands for Disney standards are higher. I love how much we have all grown over these past two and a half months. I speak for my self that two month ago I would not have been able to say that i was enjoying my time here and now i am, but I am very happy to hear the great memories you are giving them. I have learn that some of the smallest details are the ones that count the most. Like the little bunny in front of the windows or a pocket to hold there tooth brunches by the sink. Its the little things that count.