Reflective Journal#9

I felt really exhausted after a whole week that I worked until 2:30 AM.  Even though I only worked four days this week, changing normal sleeping schedule caused me to not sleep well.  But I knew life is always not easy.  Time goes really fast.  I have been working here for two months. I was so excited for my first-day training; the duty was to clean the room by myself, including a whole board.  And I thought I couldn’t finish my 16 rooms in 8 hours at the beginning.  It was really stressful because you had to rush.  But I did what I supported to do so successfully so far.  And then when I thought I couldn’t be a runner since I got lost most of the time in resorts.  But I did finish my job everyday with very few issues.  Every day was a challenge to me because I didn’t know what guests I was going to face everyday.  However, this was good since I could learn different situations from different guests.  I hope I could get a chance to train in base and other departments before the end of my internship.  I am glad that I worked in resorts, so that I can gain experience from working in a hotel.  It’s beneficial to look for another internship at New York hotels after this program.

My classes were pretty good.  I learned a lot about the history of Disney from Corporate Analysis class.  That class was really fun, and we would have the filed trip to Magic kingdom in couple weeks.  I was so excited for that.  Moreover, I learned many things from Human Resource class, such as the hiring process.  It was really helpful because we learned about the process of a company, the rules and the rights for employees.  I hope I would use that information someday in my job.

Huihong He

Disney’s Yacht & Beach Club Resort

Housekeeping