If you’re reading this, you must have the OpenLab on your mind, too. Whether you’re completely new to it, an expert, or somewhere in between, the OpenLab team is working to support you. We’ve revamped our support schedule for the rest of the semester to support distance learning. Here are the highlights:
- We’ve converted all in-person support to virtual office hours.
- Please be patient with us, and we will certainly be with you–we’re still figuring out how these remote office hours will work, what we need to be mindful about, what the best practices are. Our trial run will be today, 1:00-3:00pm. You can meet us here.
- We’re offering more office hours: each week has at least two sessions of office hours, two hours each.
- We’ve shifted the workshop times to office hours: that way, we can address the specific questions you have rather than focusing on the content of our workshops.
- We’re asking that if you’re interested in participating in office hours, please let us know by sharing your contact info etc and in a sentence or so what you’re hoping to work on. It can help us be prepared and make the most of our time together.
- Here are instructions for joining office hours remotely.
- As always, we will continue to offer email support–if you can easily ask your question this way, we encourage it. It’s the same as for your teaching: asynchronous (not working at the same time) is going to be more feasible than synchronous (working at the same time) support. Email us at OpenLab@citytech.cuny.edu or use our contact form.
- Our extensive Help section might have the answer you’re looking for!
As you think about what work you want help with, we want to encourage you to be realistic about what you can reasonably do this semester. Use tools that will make those goals possible, and that you’re comfortable with. During office hours, we might show you how to use the OpenLab to do something, but we might encourage you to use other tools you have available to you that you already know how to use (eg email).
We hope to see you on the OpenLab again soon!
