Earning my ears and still learning!

Today was the day that I have finally earned my ears. I work as a front desk cashier at Disney’s Boardwalk resort and after two weeks of training both in the resort and at Disney University, I am both relieved and excited. Relieved because as others who work as a front desk cashier/ concierge know I had my assessment and “perfect check-in” today, a “perfect check-in is when one of our leaders (managers) observe you while checking in a guest and make sure you do all of the eight steps of a check-in and make sure you direct the guest and answer any questions they may have correctly. This morning I was really nervous when I first began my shift although I had become more and more confident each day of my training it was still a little nerve wrecking to know that one of my leaders would be observing me at some point throughout the day. Well I am happy to say that I did really well on my perfect check-in and I even received a couple of compliments! I am excited and happy that everything went smoothly and am actually proud of myself. All of my training has paid off and although I may not know everything I know I can always ask questions and that no matter what position we hold, there are always opportunities to learn new things.