Weekly Reflective Journal 7

Posted on September 28, 2014 by Johnny Lei

Wilderness lodge occupancy finally started to go back into the 90 percent area and that meant back to working with at a faster pace. I honestly prefer the busier weeks because it keeps me occupied and I get to interact with some guests a little more. Though for housekeepers we get minimal interaction with our guest, I think its best to make the best of it whenever we get to meet a guest. Since the holiday season is approaching, I am actually feeling excited for it even though I know there will be more work and higher chances of getting extra checkout rooms on our boards. I feel that I have been picking up my pace for doing checkouts and that I am ready for the holiday season.

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2 Responses to Weekly Reflective Journal 7

  1. Carol.Pelaez says:
    October 8, 2014 at 12:13 am

    I agree with you Johnny I prefer when us the resorts are at a higher occupancy because it does keep you occupied. I love working in a fast pace environment because although at my previous job I did work in a fast pace environment here at Disney its better because I feel like I’m giving the guest a better service and that is exactly what the guest is looking forward too.

    Reply
  2. Prof. Karen Goodlad says:
    October 10, 2014 at 3:22 pm

    While accupancy is low you both may wish to ask your leaders if you can cross train. What else can you learn about? Houseman? Lost and Found? Reception? Stocking?…

    Reply

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