Reflective journal #2

During my second week, I was trained to work the morning shift’s. Before i was trained to work the podium, they trained me to work in the heart of the house, the kitchen. This was the first and last time i was able to try the breakfast we sell to the guest. We provide a buffet and a al la carte menu for breakfast. I was able to shadow John who was working in the buffet station. I really enjoyed working in the buffet station. It was simple to me because i have worked in a catering hall which our buffet station was bigger and the trip to the kicthen was further away. Before i started to open the buffet station chef allan gave me a run down of what we serve and what allergens would be in each item. Even though i was in the back of the house i was still interacting with the guest because if they had certains or questions about the items on the buffet station i was able to explain it, and if i didnt know i found out for them. I really enjoyed working in the heart of the house and my manager noticed it, however, she told me i can’t work in the heart of the house because its only for the culinary program. However, if they ever needed anyone to work there i told chef alan i will keep my uniform in my locker if the time arises.

 The rest of the week, i shadowed rita who taught me how to open the podium and the side work that needs to be done. I also learned how to assign the tables by using the table management system and the rotation for the servers so everyone has about the same amount of guest count. I am learning slowy but as i observed them assigning the tables, it helps me understand it more so when the time comes for me to assign i will be able to do it right.