Traditions is the most important class Disney could of have given us. I really do appreciate the fact that they did give us the class. Traditions was a class that not only gave us information on how the Disney Company started but then yet it gave us information on safety, the 4 keys , and what they expect from us as workers and last and for all on how to create a memory for the GUEST’S of the park.
Traditions showed us the 4 keys which are : Efficiency, Safety , Show , Courtesy . These four keys always plays on effect once you step a foot into the Disney World’s territory. In traditions they stuffed a million of information into our brains in a 6 hour class. But what is amazing …. EVERYTHING THEY TAUGHT US IN THOSE 6 HOURS WILL STAY IN YOUR BRAIN FOREVER!
They taught us the Disney Scoop , they taught us how to always keep a smile on our faces no matter what. They taught us how to make our guests have a magical and memorable trip. The traditions class is a training in which opens up the eyes of the new comers and prepare them for their new journey in their new job. What the article states about telling their workers to spend a night at the hotel so they can feel what the guests feel, its a great connection with the Disney Company. The Disney Company told us to go out and explore the parks because they were ours now and they are part of us now , and its great because no matter what when we go into those parks without our work uniforms and our name tags on we feel like a guest and get the same emotions as everyone else.
If we as employees don’t experience what our guests are experiencing we will never know how they really feel and how we as employees can make their experience better. Good one-on-one training , with good online training and a thorough class training will just make you a better person once you get out to the work force.
Agreed. Many aspects of the Disney culture is starting to feel natural. I find myself doing the Disney point when I’m “offstage”!
I actually nearly did the “Disney Scoop” at Walmart one day.
Me too. I catch myself doing the Disney point every time I am pointing at something whether it is at work or outside of work.