This week, from March 1 to March 5, students can come together for daily events to help them plan different aspects of their future (and present) at City Tech and beyond. Learn about each day’s events and register for as many as you can fit in your schedule. The week includes get-togethers on the following topics:
PLAN your Education
PLAN your Registration
PLAN for Remote Learning
PLAN your College Finances
PLAN for Success
There are also sessions to meet with peer mentors, and get support from counseling services, among other topics.
The event’s organizers describe the goals of the sessions: “to guide students to seek academic advisement, be directed to degree maps, offered workshops and success seminars, as well as virtual get-together sessions to develop an academic and professional identity through experiences beyond the classroom.”
These get-togethers will give students a chance to hear from faculty, staff, and students about these important topics, and to meet other students.
It’s no surprise that guiding students is a primary goal of PLAN Week–it’s part of The Guide, a site on the OpenLab that houses information for students about a wide variety of topics important for success in courses and at college. Want to know more about City Tech’s Guide? You can visit the project on the OpenLab and also read an earlier In the Spotlight about City Tech Guide’s offerings.
The OpenLab Team is here for you, but where exactly is here?
Synchronous support
Open Hours
Throughout the semester, the OpenLab Team hosts weekly open hours for students, faculty, and staff to get acquainted with the OpenLab, ask questions, explore new tools, and learn more about what’s possible when working in an open digital environment. These are open for multiple people to participate in at the same time.
One-on-one Appointments
If anyone wants any or all of the above but without other participants present, there are also one-on-one appointments available. Both these and the Open Hours are now conducted via Zoom.
Workshops by Request
The team is also available for workshops by request for a group (department, course coordination group, club, research group, etc) to learn together about any aspect of the OpenLab specifically or about open digital teaching and learning practices more broadly. All of the links provided here take you to the Support section on The Open Road, which is a site that the OpenLab Team uses to broadcast news, updates, and spotlights.
Asynchronous Support
Help
If there’s a question you have, we’ve probably thought about it, written about it, and made screenshots about it. Visit the Help as a starting point for OpenLab support to find answers to your questions (and to questions you didn’t even know you had).
Email
Use the contact form on the Help page, or email the OpenLab Team directly (OpenLab@CityTech.cuny.edu) to ask questions, report a problem, request a new feature, etc. If you’re having a problem with your account (signing up, logging in, etc), it’s best to email from your City Tech email account.
Screencasts
The OpenLab Team has been busy making screencasts to provide asychronous support in new ways. You can find a link to the screencasts in the Support section of The Open Road. That link will take you to a YouTube channel with all of the OpenLab screencasts.
Modules
There’s a lot of help in Help. For a more focused experience getting ready for teaching and learning on the OpenLab, visit these modules:
Faculty members can learn more about getting course sites ready throughout the semester, using the Teaching with the OpenLab module as a guide.
Students can get ready to use the OpenLab throughout the semester using the helpful OpenLab for Students module.
Open Pedagogy on the OpenLab
Open Pedagogy on the OpenLab is another site the OpenLab Team runs. It provides resources, support, and community space for anyone exploring teaching with open digital pedagogy. Until we can meet again in person, the OpenLab team will continue to use this site to pose questions and solicit community conversation in lieu of the popular Open Pedagogy events. Anyone can comment, even if they’re not part of the City Tech community–but if you’re an OpenLab member also consider joining the project so you get updates whenever there are new posts about teaching and learning in the open.
Comforting Content for COVID Coping
Finally, if what you need is something comforting, cute, or just generally different from what you’ve been looking at all day on your screen, visit Comforting Content for COVID Coping. Feel free to add or suggest if you have and idea for comfort or cuteness to offer!
Looking for additional support? Have an idea for additional ways the OpenLab Team can provide support? Feel free to reach out via email to OpenLab@CityTech.cuny.edu.
Welcome back for Spring 2021! The OpenLab Team has some helpful information to share:
 The Spring 2021 schedule for OpenLab support is now available. Students, faculty, and staff can sign up for open hours and one-on-one appointments to ask specific questions or ask to learn more about topics such as getting started, using the OpenLab for courses, or how to use a tool or pedagogical approach. Or any group can request a workshop. Open hours and one-on-one appointments start today, 1/29, with additional options this Sunday and next Friday.
 Faculty members, have any questions about getting your course site ready for the semester? See helpful tips posted here: Teaching with the OpenLab.
 Students, want to help students get ready to use the OpenLab this semester? See the helpful OpenLab for Students module. Â
Get inspired by what City Tech has done on the OpenLab by looking through our past In the Spotlight posts. This week’s spotlight is shining on them!
The OpenLab, City Tech’s open digital platform for teaching, learning, and collaboration, offers virtual open hours, online support, and technical guidance throughout the year.
If you’re reading this, you must have the OpenLab on your mind, too. Whether you’re completely new to it, an expert, or somewhere in between, the OpenLab team is working to support you. We’ve revamped our support schedule for the rest of the semester to support distance learning. Here are the highlights:
We’ve converted all in-person support to virtual office hours.
Please be patient with us, and we will certainly be with you–we’re still figuring out how these remote office hours will work, what we need to be mindful about, what the best practices are. Our trial run will be today, 1:00-3:00pm. You can meet us here.
We’re offering more office hours: each week has at least two sessions of office hours, two hours each.
We’ve shifted the workshop times to office hours: that way, we can address the specific questions you have rather than focusing on the content of our workshops.
We’re asking that if you’re interested in participating in office hours, please let us know by sharing your contact info etc and in a sentence or so what you’re hoping to work on. It can help us be prepared and make the most of our time together.
As always, we will continue to offer email support–if you can easily ask your question this way, we encourage it. It’s the same as for your teaching: asynchronous (not working at the same time) is going to be more feasible than synchronous (working at the same time) support. Email us at OpenLab@citytech.cuny.edu or use our contact form.
Our extensive Help section might have the answer you’re looking for!
As you think about what work you want help with, we want to encourage you to be realistic about what you can reasonably do this semester. Use tools that will make those goals possible, and that you’re comfortable with. During office hours, we might show you how to use the OpenLab to do something, but we might encourage you to use other tools you have available to you that you already know how to use (eg email).
Ever since the OpenLab launched at City Tech back in Fall 2011, the OpenLab team has  been asked: “How can I get the OpenLab at my campus?” There wasn’t a good answer, until now.
The OpenLab team is excited to announce the public release of Commons In A Box OpenLab, a free open-source software platform for teaching, learning, and collaboration.
For the past two years City Tech’s OpenLab team has partnered with the Commons In A Box team, based at The Graduate Center, CUNY, to create a new teaching-focused version of their Commons In A Box community-building software that’s modeled on City Tech’s OpenLab.
Because the software is freely available, faculty members, departments, and entire institutions anywhere in the world will be able to create and customize their own OpenLabs!
This exciting development would not be possible without the contributions of our 27,000 OpenLab members over the past seven years. The OpenLab is a community-focused and community-driven platform, and it is so successful because of our community. So a big thank you to each and every one of the OpenLab’s members.
We on the The OpenLab Community Team know that the end of the semester is in sight, and hope that you have the time to join us for the final workshop of the semester:
REORGANIZING YOUR OPENLAB SITE (Experience Required!)–NEW!
Now that you’ve worked on the OpenLab for a while, learn how to structure your site for improved interaction with your audience.
 Thursday, 5/1, 3:30-5:00pm, G604
* Faculty/Staff workshops require registration. All part-time faculty are eligible to receive a stipend for workshop participation. Questions? Please contact us at OpenLab@citytech.cuny.edu.
What is the OpenLab? Check it out at openlab.citytech.cuny.edu. The OpenLab is a key part of the U.S. Department of Education Title V grant-funded project, “A Living Laboratory: Revitalizing General Education for a 21st-Century College of Technology.”
