Stewarding standards: are responsible for everything involved in the experience of a fine dining establishment,besides cooking the food.
Housekeeping standard: are responsible for preparing rooms for guest occupancy,providing laundry services and maintains the cleanliness of the hotel. To help increase professionalism and solidify a commitment to properly training staff.
Turn-down service: is where housekeeping staff enters the guest room and turning down the bed linen of the bed in the room, preparing the bed for use.
FAM Trip: means familiarization trip and is a free or low cost trip that travel agents are provided by travel operators. It’s a way for the agents to gain an understanding of the benefits of a different trips that they can sell to their clients.