John Akana’s Profile
My Courses
Examine the role of management and leadership in hospitality and other service organizations. Identify both challenges and opportunities facing organizations such as responding to globalization, managing workforce diversity, stimulation, innovation and change, improving quality and productivity and other issues relevant to the management of human resources in today’s dynamic business climate.
Overview of legal implication of acts by hospitality professional, employees, guests and visitors. Analysis of rights, responsibilities and risk management of hospitality industry establishments. Discussion of historical and current liability, governmental regulations, predictability and probability in the environment.
HMGT 1101–Perspectives in Hospitality Fall 17
An overview of the history, likely directions and organizational structure of the hospitality industry and its role in local, national and global economies. Students are introduced to the nature and scope of the hospitality industry, basic terminology, management concepts, career path explorations and the department’s mission and culture.
Procedural, customer and staff perspectives involved in the provision of quality service as practiced in a dining room operation laboratory. Student rotation through dining room service positions with emphasis on responsibilities of planning, producing and evaluating service. Practice of proper safety and sanitation.
HMGT 4702 Hospitality Services Marketing Management
Hospitality Services Markaeting Management
My Projects
City Tech’s Source for Academic Affairs Information
The Open Road is our place to highlight all that’s possible on the OpenLab. Join now to keep up on OpenLab news, events, and updates. Check our weekly In the Spotlight posts for a glimpse into the incredible work being done by City Tech students, faculty, and staff. Follow OpenLab News for announcements and site updates. And see our OpenLab Calendar for office hours, events, and workshops. You can find our workshop schedule and signup for workshops here as well. The Open Road is also a place for the OpenLab community (meaning you!). We would love your feedback, insight, and comments. Please send along anything on the OpenLab that you love! We are always available for any questions you might have. Email us anytime at openlab@citytech.cuny.edu!
Advice, tips and resources from faculty, staff and students to ensure all Hospitality Management students can design their own path to graduation.
Welcome! “A Living Laboratory: Revitalizing General Education for a 21st Century College of Technology” is a major grant-funded project centered on the idea of using City Tech and its location as a “living lab.” Visit our site to learn more – and if you are a member of the OpenLab community, you can also get involved by joining the project.
This project archive compiles the experiences of the Living Lab General Education Seminar Fellows over the 5 year period of the grant. It includes the reflections of participants and compilations of course portfolios with links to OpenLab course sites.
My Clubs
Student Government Association
The Student Government Association is the representative body for students. We are responsible for recommending student activity fee allocations, shaping policies affecting student life, coordinating extracurricular events and chartering new organizations. Feel free to contact SGA President, Lucas Almonte, with any questions, suggestions or concerns. He can be reached at SGAPresident@CityTech.Cuny.Edu If you wish to start a club on campus contact SGA Vice President, Sylwester Dombroski, at SGAVP@CityTech.Cuny.Edu
Recent Activity
John Akana wrote a new blog post Week 3 Case Study - Critical Thinking in the group HMGT 3601 OER
