Author Archives: Will Hargett

NYC Tech Profiles

ZocDoc – New York City

Product/Service: In 2007, ZocDoc was founded to help improve the dismal system of receiving bad health care treatment.

Founder/Co-Founders: ZocDoc’s Co-Founders are Cyrus Massoumi (CEO & Founder), Oliver Kharraz, MD (President & Founder), and Nick Ganju (Founder). Yes, all three Co—Founders are still highly involved in the day to day operations of ZocDoc. Nick works on improving the globalization of ZocDoc, Cyrus is working to improve the modern healthcare experience, and Oliver is building efficiency in a large scale for healthcare organizations.

Office/Headquarters: ZocDoc’s Headquarters and place of origin is in New York City. However, ZocDoc has eight other national offices spread across the U.S.
Method of Making Money: ZocDoc makes their money by charging the healthcare providers. Making an appointment to see the doctor is completely free; however, it’s only free your health insurance covers.

Target Customers: Patients, who has had dismal healthcare service, and would like faster responses in due time.

How many current users/customers, etc: Currently, ZocDoc serves on hundreds of thousands of customers. Each day, ZocDoc is growing more and more, with a Founder, VP of Operations, VP of Sales, and VP of Local Sales working to broaden ZocDoc’s brand, it’s without a doubt that they will be in the millions with months to come.

How does the company advertise its product/services? ZocDoc has their information advertised nationally across the U.S. Personally, I see ZocDoc Ads on the sides of MTA trains and buses, and also online when searching for something focused about finding the right doctor.

Competitors/Competitive Advantage: To start, ZocDoc has won several noteworthy awards such as: 50 Best Websites (Time Magazine), Best Small & Medium Companies to Work For (Fortune Magazine), and Best Places to Work (Modern Healthcare).

Works Cited: https://www.zocdoc.com/press

William Hargett: Mini-Job Search

        • http://www.indeed.com/viewjob?jk=90ab4b0312664f1e&q=vice+president+of+operations&l=New+York&tk=19ei1ie0e0mqh3ic
        • http://hire.jobvite.com/CompanyJobs/Careers.aspx?k=Job&c=qzy9VfwV&j=ogPo0fwd&s=Indeed
        • http://careers.mskcc.org/jobs/descriptions/director-of-operations-physician-billing-department-pbd-new-york-new-york-job-5139506
        • http://www.execunet.com/form-gen/?formid=2008&corpid=6&welcome=12468&fjobid=414503&redirect=%2Fsearch-jobs%3Fdetails%3D414503&utm_source=Indeed&utm_medium=cpc&utm_campaign=Indeed
        • https://cw.na1.hgncloud.com/merrill/loadJobPostingDetails.do?jobPostingID=106623&source=jobList
        • http://www.idealist.org/view/job/3396g9kf3BKh4/
        • http://www.idealist.org/view/job/78gKZSfkw9h4/
        • http://www.idealist.org/view/job/63nSnbKnmxjd/
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        • http://www.careerbuilder.com/jobseeker/jobs/jobdetails.aspx?sc_cmp1=js_jrp_jobclick&APath=2.21.0.0.0&job_did=JHP73Y75P94FF171KG6&showNewJDP=yes&IPath=JRKV0D
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        • http://www.careerbuilder.com/jobseeker/jobs/jobdetails.aspx?sc_cmp1=js_jrp_jobclick&APath=2.21.0.0.0&job_did=JB74JL6WKB2F6263L7C&showNewJDP=yes&IPath=JRKV0X

After searching for job postings in my desired career field, I realize that CEO’s are looking for COO’s  who have the able to lead the execution of the CEO’s mission for the company. The COO is responsible for providing leadership, organizational management , creating new programmatic strategies, and managing an operational aspect of the company’s annual budget. A COO must have at least a Bachelor’s degree with ten years of experience and a proven track record of success in a senior management position. Some of the key areas of expertise a COO must possess would be Finance, Human Capital Management, Data Reporting, Budgeting, Public Speaking, Fiscal Management, Human Resources, Program Development, and Project Management.

Some of the companies that are hiring COO’s are company’s that are in hyper-competitive marketplaces. Most big name companies like Facebook, Microsoft, McDonald’s, the NFL, and Ford Motor Company employ a COO, who’s overseeing the day-to-day operations of the company; and making sure the overall function is aligned with the company’s goals.  Additionally, some of the world’s most notable COO’s are Brian Turner, Robert W. Pittman, Roger Goodell, Mark Fields, and Sheryl Sandberg.

Other the other hand, CityTech and my education with CUNY hasn’t fully prepared me for this position as COO. After CityTech, I planned on attending Hunter College where I will major in English. And then, after Hunter, I would like to attend either Baruch’s graduate Master of Public Administration program with a focus in Finance and Operations Management or Columbia University School of International and Public Affairs with the same area of focus.  Therefore, I am still continuing my education with CityTech, who’s teaching me some of the fundamentals needed to go beyond.

Overall, COO’s are mainly second in command. A COO would be the CEO’s right-hand-man. As a COO, you’re viewed as the number two person; however, your position is developmentally critical to any company that’s wanting to grow and go beyond.