Lost in Transit–and Translation

by Robine Jean-Pierre

a subway station filled with commuters

provided by PREP blog

Have you ever been approached by someone who does not speak much English, asking for help or directions? Have you ever felt flustered as you searched for the right words to convey your response clearly, looking desperately into that person’s eyes for a glint of recognition and understanding?

This occurs rather often for me; living in New York City, I frequently come across people from all over the world, especially in the subway. As my fiancé Angel loves to say, “The MTA brings people together.” I enjoy helping others in general, particularly travelers wanting to know MTA-related information; I figure that if I’ve lived here all my life, I owe them at least that much! However, when language becomes a hindrance in reaching that goal, it can certainly be a challenge, but I do not give up easily.

One night, Angel and I were returning to Brooklyn after babysitting for my sister in Harlem. After some late night service changes complicated our initial plans, we found an alternative route to the nearest train station. I had just finished adding money to my MetroCard when I noticed a man accompanied by two women standing at the adjacent ATM machine. He held out a MetroCard and five dollar bill to me, asking, “Can put money on card?” He had already failed a few attempts at doing it himself, having tried to dip the MetroCard rather than sliding it in and letting the machine grab it.

I took both from him, but the next problem was unexpected: when I inserted his card, the screen read, “Card invalid. Please remove your card.” I was puzzled; it had not expired yet, and it did not have any apparent distinctions from a regular card.

“It’s not working,” I said, partly to myself, partly to Angel who was watching over my shoulder, and partly to my guests. Swiping it at the nearby card reader machine did not make the problem any clearer. Angel and I searched our personal belongings for an extra MetroCard but could not come up with one. Unfortunately, they would have to buy a new one.

“This card is not working… do you have one more dollar?” I gestured, but they cluelessly responded, “No… English.” I knew some French and Spanish but I could only guess that they spoke neither, so I didn’t offer a “Parlez-vous français?” or “Hablan ustedes español?” I likely would have been too nervous to speak coherently anyway.

Determined to help them get on their way, I quickly got my wallet out. Once more I tapped away at the touch screen, chose the “New Card” option and manually typed in $5.00, but we hit yet another roadblock: apparently, $5.00 was not a valid option. Really, MTA? I thought. What’s wrong with five dollars? Haven’t you troubled us enough? I went back to the selection menu and chose the cheapest preset option, $5.50, and now the grand total was $6.50.

Finally, I inserted the money due and handed the gentleman his card. One of the women immediately handed me back two dollar bills, to my surprise. I had given the $1.50 freely, not expecting them to give it back to me; but I did not want to appear rude or cause any further delay by refusing. He took his card, still hesitant and nervous, and they left the station (grateful, I’m sure, even if though they did not say so).

I felt a lot of compassion for them, imagining what it must be like in a new area, not knowing the language well and trying to navigate a complex and unfamiliar system. I’m grateful they knew just enough English to make their request known. Plus, it may have been indirect and delayed, but they did come to the understanding that $1.50 more was required of them. After all, who can go wrong with numbers? They saw me pull out the money and I’m sure they saw the big “$6.50” that appeared on the screen of the ATM machine.

I find the situation memorable in that, despite the language barrier, the task at hand was successfully completed. Because of this experience, I have an increased appreciation for all the ways we can communicate–not just with words but with images, objects, sounds, body language, etc. It’s wonderful to know that when one method is limited or unavailable, there is always another option; hope is never lost.

Be Careful During Your Morning Commute

Each day that I wake up I lay in bed and prepare myself for the day ahead by listing of all the tasks that I must complete by the day’s end. After organizing my time around assignments, household responsibilities, as well as making time for myself/ my needs I prepare myself for my train ride to school. I know you must be thinking, who needs to prepare themselves for their train ride, there’s nothing to it? Well that’s where you are wrong and you don’t even know it. Train rides are one of the most unpredictable aspects of life that can either make or break your day.

Most people aren’t aware how dangerous train rides can be because everyone walks around with their ear buds in their ears, with the intention of blocking out the world. In my experience I find that in order to have a safer and more productive commute, using headphones to drown out the world around you is ineffective. The best way to deal with the morning commute is to be aware of your surroundings, and be ready to react if necessary.

While I’m on the train, I like many other people, am guilty of listening to my music loudly to ignore others on many occasions. Recently I’ve noticed how dangerous it is to be on the train with my headphones on full blast. A few summers ago I was running a few errands and I decided to catch the three train so I could get to my destination quickly. During my train ride a man came and sat across from me and stared intently at me, but because I had my headphones in I paid him no mind. I felt a bit uneasy because I was in the train car alone with him but since my stop was coming up I didn’t fret too much. After a few minutes I decided to look up and get a good look at the man sitting across from me. He had a strange look in his eye, and he struck me as a person who may be going through a rough time. On his wrist I noticed a band that appeared to be from a medical center, and I also saw that his clothes were shabby and unkempt. After looking him over briefly I went back to playing with my iPod, and before I knew it I had arrived at my destination. I got off the train, and never thought twice about the man who sat across from me until I saw him again.

A few days later I was on the two train going to Flatbush and the same man got on the train, in the exact same outfit. To my surprise as soon as everyone saw him people either started running out of the train car, or moving as far away from the man as physically possible . I thought maybe he smelled bad, but since I was listening to my music I once again paid him no mind. An older woman tapped me and told me that this man, that I had sat across from and ignored a few days prior, was actually mentally ill. Not only was he mentally ill, he liked to fondle himself on the train, and once he was finished, he would wipe his ejaculation onto other people surrounding him. I was shocked at my own insolence, that I sat across from a man who appeared to be mentally challenged, but because I was too busy listening to my music and ignoring him, I didn’t pay attention to the cues in my surroundings.

I share this story with you because I want to explain how dangerous train rides can be when we do not pay attention to the world around us. This man who I sat across from was ill, and I was too caught up in my music to realize that I was in a bad position. It was by the grace of God that I was not assaulted by this man while being in a train car alone with him, and I am so grateful that the situation worked out in my favor. After this incident I decided to find other ways to occupy my time on the train. If I do decide to listen to my music, the volume is low enough that I can hear people around me. At other times I will complete assigned readings, so that my mind is occupied, and I can still be cognizant of what’s going on around me.

Paying attention to the world around us has become more of an option than a necessity, and I want people to know that they are doing themselves a great disservice by distancing themselves from the real world. By ignoring the people and the world around you, you are not preparing yourself for danger than can occur at the slightest moment. Instead of trying to drown out the world, embrace the universe, deal with the people or aliens that inhabit it even if they are unpleasant, but just stay safe and don’t allow yourself to fall victim to others. Listening to music on the train is a great way to pass the time, but it’s also a great way to put yourself in danger during your commute. My advice to all people who use the train as their main form of transportation is to be aware, be smart and most of all be careful during your morning commute.