Class 1, Tuesday, January 31
- Discussion Topic: Introduction to Hospitality Management and eProfile Assignment Discussed
- Chapter Reading: None Due
- Homework Due: Complete Technology Survey
Class 2, Tuesday, February 7
- Discussion Topic: The History of Hospitality and An introduction to the OpenLab
- Chapter Reading: Chapter 1 pages 2-11
- Homework Due: Electronic Profile
Class 3, Tuesday, February 14
- Discussion Topic: Information Literacy and Industry research and Bibliography Discussed
- Chapter Reading: Chapter 1, pages 12-24
- Homework Due:
Class 4, Tuesday, February 28
- Discussion Topic: The Hotel Business
- Chapter Reading: Chapter 2
- Homework Due: Industry Research
Class 5, Tuesday, March 7
- Discussion Topic: Hotel Rooms Division and Food and Beverage
- Chapter Reading: Chapter 3 and Chapter 4
- Homework Due: Industry Research final
Class 6, Tuesday, March 14
- Discussion Topic: The Restaurant Business and Managed Services
- Chapter Reading: Chapter 6 and Chapter 8
- Homework Due: See weekly schedule
Class 7, Tuesday, March 21
- Discussion Topic: Restaurant Operations and Beverage Business and Concierge Assignment Discussed
- Chapter Reading: Chapter 5 and Chapter 7
- Homework Due See the weekly schedule
Class 8, Tuesday, March 28
- Discussion Topic: The Travel and Tourism Industry
- Chapter Reading: Chapter 9
- Homework Due: See the weekly schedule
- Selection of Concierge Assignment NYC Tourism Attraction
Class 9, Tuesday, April 4
- Discussion Topic: Travel and Tourism in New York City
- Chapter Reading: Chapter 9
- Homework Due: See the weekly schedule
Class 10, Tuesday, April 18
- Discussion Topic: Meetings, Conventions, Expositions, and Special Events
- Chapter Reading: Chapter 12 and Chapter 13
- Homework Due: See the weekly schedule
Class 11, Tuesday, April 25
- Discussion Topic: Concierge Presentations Discussed
- Homework Due: See the weekly schedule
- Assignment Due: Concierge Assignment
Class 12, Tuesday, May 2
- Discussion Topic: Cost Control and Accounting Terms
- Chapter Reading: None
- Homework Due: See the weekly schedule
Class 13, Tuesday, May 9
- Discussion Topic: Attractions, Recreation and Clubs
- Chapter Reading: Chapter 10
- Homework Due: See the weekly schedule
Class 14, Tuesday, May 16
- Discussion Topic: Concierge Presentations
Class 15, Tuesday, May 23
- Discussion Topic: Human Resources and Leadership Development
- Chapter Reading: Chapter 14
- Extra credit assignment