Closing both Adventure and Frontierland Stalls, getting the hang of the being on the Outdoor Vendor, understanding most of its operations and the assignments that are performed within the roles. Being able to handle a huge line of guests. Assisting my fellow Cast Member who had their first day working in Frontierland. It was a challenge to deal with huge line, but I made sure to create a steady pace to help them adjust to the work environment. We were able to get through the day without any problems. I realize the importance of having a healthy work environment. Despite the job being tiring and stressful which is normal, it is something that I wish would not end as soon as possible but could be something worth looking forward to. With the coordinators having our backs and helping us whenever necessary working with us on closings, motivating us creating an “inclusion” environment which sets us up for success. Occasionally, they would get a permission from the leaders to get us a treat at the end of the shift which would normally not be allowed. Another thing great about this job is interacting with different guests, where I met a fellow Patrick who was celebrating his birthday in Magic Kingdom, so me and my fellow Cast member decided to create a magical moment by giving his simple order with free of charge. There was also this one guest who gave me an appreciation card. I never expected to get one and I didn’t know it existed, but it definitely made my shift a lot more enjoyable.Â
The avatar image if Mickey Mouse can be found on this site.
The banner image is credited to Karen Goodlad
You are about to embark on an experience that will enhance your perspective of the hospitality industry and will most definitely provide you with the tools needed to become a leader in our industry. This, however, will require a lot of work and dedication on your behalf. Because of the unique advantages that can only be learned from your participation as a student in the Walt Disney World College Program the faculty of the hospitality management department encourage you to take full advantage of all the opportunities the program offers. In order to do this, you will be enrolled at New York City College of Technology, CUNY for a total of 12 credit hours. These credits will be earned by successfully completing the requirements listed in this syllabus.
Contact me at kgoodlad@citytech.cuny.edu
Prof. Goodlad’s message to students can be found here.
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