I was at work and Fridays are the busiest and long day at work, where people drive you crazy. There’s always one customer that is so picky, rude and changing their mind like every second or whom kids always go crazy in the store. I was helping a lady that had three children, therefore the mother seems so stressed out and tired. She had a basket full of cookies, donuts, bread, and drinks, but, she had put them in a plastic bag and then decide that she wants them in a counter. Therefore, I took them out the bags and neatly put them in the box, then she tells me that she wants to buy a birthday cake in which I also pack. She paid with a credit card. I gave her receipt and card back, in which she put it in her bag, but, since one of her kids was trying to take off his shoes. She had her attention to him and somehow she forgot that she had put them away. The lady left the store with her kids. It only took her like five minutes to come back to the store and ask me for her credit card. I told her to check her bag and she found the card. Recently I have notice few moms forget receiving their card after paying. Every person is distracted in their own world and it’s hard to focus more than one situation.One can physically do things but mentally forget what they have done just in second. We only allow our mind to do one thing and block the rest without unconscious knowing.
Reference
Who : customer and I
When: Friday
Where: my job
group 2
This is an interesting observation. I wonder if it really fits the paradigm of something seen but not properly recorded. That might be difficult to determine, since so many things were going on. If you really wanted to find out why stressed out mothers forget their credit cards, though, you’d want to think about how to test out different possibilities. If she is so busy with the children that her normal credit-card related routines are disrupted, for instance, it might be that she forgets the card not so much because her awareness of it has been filtered out, as because once our routines are disrupted it can be very hard to retrieve them and properly follow through on them – especially when there are competing routines going on at the same time, such as keeping track of the children.