Business Letter to Cablevision

Optimum Online, Cablevision

164 20th St #1

Brooklyn, NY 11232

(718) 788-0372

Fitzpatrick Phillips, Manager


September 16, 2012

Dear Mr. Fitzpatrick Phillips,

I am a Optimum’s customer since a good time until today. I am writing this letter to  express special appreciations towards the service that was provided to me last week after I recently moved to a new apartment.

One week ago I moved to a new apartment, after notifying the customer service about my  plan, very intelligently, they appointed me a day for uninstallation. With respect of time, the technicians came and did all they had to do in order to disconnect my whole system. Gently and with respect they came once more to my new address then made all the installations in a very short amount of time. They even took their time to explain me certain details that I should understand which will allow me  to fix things by myself in case of  a problem and before I contact the customer service. The installation went very smooth and quick.

Once again I want to thank you for your good management and for the service that Cablevision is providing to all its customers while being sincere each time. I am actually enjoying watching television, using the phone without forgetting the fast Internet that is offered in one package for a very affordable price.

Yours Sincerly,

Fabrice Douillard



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About Fabrice Douillard

My father is an electrical technician who is the first person to inspire me. He always encourages me to assist him at work in order to learn new things. From his drive, I have learned how to appreciate hard work and as a result have become a person who has enthusiasm, ambition, perseverance and integrity. However, my school has taught me how to appreciate group work. I perform at my fullest potential in group setting. I can truly say that my performance is at its peak when I am a part of a group. School has also made me enjoy tutoring others to assist them in become excellent students. Regardless at the position I hold, leader, tutor, or organizer. I never fail to amaze myself and others. Collaborating is what I enjoy the most when it comes to team work. During the Moody’s Math Challenge (a high school statewide Math competition held on April 2011), I worked with my peers to solve the Colorado River’s evaporation issue. I functioned as the data specialist. My portion was added to the writing and the derivation of formulas by other students to create our final work. Once again, my success was dependent on others successes. I understand in life “no man is an island”. It takes my greatness combined with others to breed success. I can also define success as being able to assist others at school, I am known for tutoring my classmates for regents’ exams and in class tests. I believe that if I am capable, then I should share my capabilities to increase others. Alexander Graham Bell was of the same philosophy. Bell considered his most famous invention an intrusion on his real work as a scientist. I am a thinker by the idea to incorporate my talents considered as gifts like math, science, athlete as being thinker outside of the box.

1 thought on “Business Letter to Cablevision

  1. Dear, Fabrice Douillard

    Thank you for your praiseworthy letter on our performed services. Here at Optimum Online, we are glad to hear that you’re enjoying our educated and hand-picked employees who are very passionate about what they do. At Optimum Online is a company that serves to please its customers with affordable prices, high quality service and quick customer service as to eliminate any issues as efficiently as possible. As a thank you, please accept 1 month free-of-charge coupon!


    Fitzpatrick Phillips
    Consumer Relations Advisor

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