So I picked option 2, the most significant information I learned was how people are actually into, taking calls and knowing how they feel the service that was given to then. Also how empathy plays a big roll and it has shown how great communication they have with the customer on the other line.
NY Times Travel Section
- What to Know About Hotel Day PassesHotels are increasingly making some of their most enviable amenities available to day pass holders.Elaine Glusac
- How to Charter a BoatIf you want to sail off into the sunset, at least temporarily, you need to understand how to get aboard first.Lauren Sloss
- Electric Vehicles May Become Harder to RentRental car firms are offering temporary deals on electric cars, which they are selling after they lost value more quickly than expected.Jack Ewing and Dionne Searcey
- How to Avoid Paying Vacation Rental FeesIt takes some work to find a rental you can book directly, but the payoff can be significant.Elaine Glusac
- An Insider’s Guide to the Most Mouthwatering Bakeries in ParisBy employing creative techniques, cross-cultural flavors and heirloom grains, these six Parisian boulangeries will satisfy your cravings for the crustiest baguettes, the airiest brioches and the flakiest viennoiseries.Anya von Bremzen
Empathy and skills a great combination.