Catastrophe plan – staff develops catastrophe plans to ensure staff and guest safety and to minimize direct and indirect costs from disaster. The catastrophe plan reviews insurance policies, analyzes physical facilities, and evaluates possible disaster scenarios, including whether they have a high or low probability of occurring.

Source – Anderson, T. “It sounded like an avalanche: one hotel security director looks back on September 11 and forward to what lessons lodging professionals can learn from the catastrophe..” Security Management, vol. 46, no. 9, Sept. 2002, pp. 59+. Gale Academic OneFile

Quote from the article – ” in case of an evacuation, the front desk manager would be required to take two printouts of the occupied rooms in the hotel. This manager would also make a separate printout of all the handicapped rooms and whether they were occupied.”

My thoughts – It’s highly important for hotels to create catastrophic plans to minimize the costs from disasters and for the well-being of customers and staff members.