Concierge Assignment

Complete the Concierge Assignment through Step 5. Library Assistance with APA Standards Found here. Purdue OWL Assistance with APA Standards Found here.

Chapter 3

  • List the departments that comprise Rooms Division of a hotel. Using vocabulary words from the book, explain, in detail, something you learned about the functions of the department.
  • Explain the difference between the role of the General Manager and that of the Executive Committee members.

Chapter 4

  • List the departments that comprise the Food and Beverage department of a hotel. Using vocabulary words from the textbook, explain, in detail, something you learned about the functions of the F&B Department.
  • What is a BEO?
  • Consider the responsibilities of leading a hotel kitchen staff. What position would you be best at? Why?
    • Post your response to Chapter 3 and Chapter 4 questions on the course BlackBoard site. Answer the question in your own words but indicate the page in the text book that informed your answer.

Weekly Reading

Read the article titled Barcelona Takes on AirBnB in the NYTimes. Respond to these two questions:

  • “What is the issue presented in the article?”
  • “What does the information mean to me as a hospitality professional?” Remember to consider the information you are learning from the textbook in your response.
    • Type your response in the “Weekly Reading” journal of the course BlackBoard site.