Prof. Goodlad HMGT 1101 | Prof. Stewart HMGT 1102 | Prof. Rosen ENG 1101

Concierge Assignment

20% of total course grade

Selection of NYC Attraction is Due Before Class Begins, Week 5

Written Assignment is Week 7, submitted via Blackboard

Presentation of the videos are due Week 8, Submitted via OpenLab

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Assignment

You are a Concierge of a AAA rated 4 Star hotel in Manhattan. Considering all that New York has to offer visitors and New Yorkers alike, identify a tourist attraction that is unique to New York City (consider culture, architecture, gastronomy, landscape, events, or shopping). The attraction could be a museum, an art gallery, a park, a sports arena, a restaurant, monument, a festival and so much more. You will conduct research to learn about your chosen attraction, write an academic paper, and develop a “Things to Do in NYC” video for hotel guests.

Student Learning Outcomes
Upon completion of this assignment, students will be able to:

  • Discuss scope of the hospitality and tourism industry
  • Gather information from observation in regard to the hospitality industry from a local, national and global perspective
  • Evaluate and examine hotel classifications
  • Engage in high impact and industry specific written and oral communication

Task 1: Identify the hotel where you are a concierge.

Task 2: Make a list of four tourist attractions in New York City you may want to learn about for this assignment. Consider the attraction’s impact on culture, architecture, gastronomy, landscape, events, or shopping.

List Four NYC tourism attractions

_____________________________________            ____________________________________

_____________________________________            ____________________________________

Task 3: Select one attraction and find a resource stating why your chosen attraction is significant to either culture, architecture, gastronomy, landscape, events, or shopping in NYC.

Chosen NYC Attraction: __________________________________________________________

Academically reliable source: ______________________________________________________

______________________________________________________________________________

Task 4: Conduct research to provide evidence of the attraction’s value to tourism in New York City. Consider how the attraction is unique in its contribution to the culture, architecture, gastronomy, landscape, events, or shopping of New York City.

Task 5: Select and share your chosen attraction

  • On the course OpenLab site, find the Concierge Assignment post and reply to the post with the following information:
    • The name of the tourist attraction.
    • An APA formatted reference of an article that expresses the attraction’s significance to tourism in New York City.
    • A quote from the article with an APA formatted citation.
  • Each tourist attraction can only be used one time.

Task 6: Written portion, 2-2½ page essay (10% of total grade)

  • Explain the attraction’s relationship to tourism, expressing how it impacts culture, architecture, gastronomy, landscape, events, and/or shopping.
  • Identify unique features of the attraction that a visitor might want to be aware of.
  • Explain who may be interested in visiting the attraction and why.
  • APA format and standards, proper grammar, sentence structure, spelling.
  • Minimum of three academically reliable citations and references.

Task 7: Video presentation (10% of total grade)

  • Create a “Things to do in NYC” video to be posted on your hotel’s website (see task 1).
  • The video will be 2-2 ½ minutes long (it should not be longer or shorter)
  • The content of the video should include
    • The name of the tourist attraction
    • The category of tourism a visitor may engage in at the attraction
    • Unique features of the attraction (most of the video should be dedicated to this information)
    • Things a visitor should consider about the attraction
    • Transportation, cost, accessibility, food options and/or other important information that a visitor would need to know (this should be about 30 seconds of the presentation)
    • Closing statement
  • Format
    • Create a video
    • Save the video to YouTube or other sharing platform
    • Change the video privacy setting to “unlisted” (this will offer greater privacy)
    • Create a post on the OpenLab, choose the category “Concierge Things to Do”
      • Write a short introduction about the historically significant tourism attraction you chose. Add the link to the video. Add the visual aid
    • See Prof. Goodlad’s sample.

26 Comments

  1. Kosi Kos

    I chose the Intercontinental Hotel and Resort

    4 attractions – Statue of Liberty, Empire State Building, Central Park, Double Decker Tour Bus

    I Chose The Statue of liberty

    The History of the Statue of Liberty

    “To see that beautiful lady, lifting high her beacon of liberty, few had language to describe the feeling” Isabel Belarsky (1930)

    • Prof. Karen Goodlad

      Thanks for submitting your choice already. We will review this in class today and will highlight APA format. So, for now, your choice is approved but the citation will need to be updated.

  2. Erick Panama

    I chose the Hampton Inn Hotel.

    The attractions are: Times Square, Brooklyn bridge, The Edge , and Little Island

    I chose The Edge.

    The Edge: New York’s Newest Tourist Attraction

    I chose the Edge because it honestly has great (360) view over downtown Manhattan and it’s a great place for tourist to go visit first.

  3. Prof. Karen Goodlad

    Name of Hotel
    Name of Attraction
    Reference
    Quote with Citation

  4. Tyrah George

    Hotel Choice: The Maritime Hotel

    4 tourist attractions: The Highline, Chelsea Pier, Museum of Science, World Freedom Tower

    Choice of attraction: The Highline

    Academically reliable source: https://www.tripadvisor.com/Attraction_Review-g60763-d519474-Reviews-The_High_Line-New_York_City_New_York.html

    Quote: “My wife is a dedicated gardener and she’s been wanting to walk the High Line for years. We walked its length both northbound and southbound during our 4-day stay in Manhattan. I worked in the area in the mid 1980s and so much has changed since then. The surrounding architecture, Hudson River views and lush gardens make this a must see. It can be very hot in the summer so plan your trip and bring water and sunblock. Don’t miss Chelsea Market and Little Island which are short walks off of the High Line.”-
    Trek784902, Sept.17 2021

    • Prof. Karen Goodlad

      The Highline is a great choice, it has been attracting tourists since its opening. The source, however, is not appropriate for an academic paper. Find something that presents the number people who visit or its unique history or something else that makes it unique.

  5. ia Macharashvili

    Hotel choice – The James New York – NoMad
    Attractions – The morgan library and museum, st. Patrick’s Cathedral, Flatiron Building, Chrysler Building.
    Choice of attraction – The morgan library and museum
    Academically reliable source – https://www.themorgan.org/

    • Prof. Karen Goodlad

      I like your choice but do not use the location’s website as a source. Send me an email to let me know when the post an updated reference.

  6. ia Macharashvili

    quote – “I’m sure people realize how useful the Morgan
    Library is. It contains the crowning achievements
    -what you might call the crests of creativeness
    of mankind for several thousand years. Unless we
    preserved these great feats of humanity in the
    past, we wouldn’t know of mankind’s past
    capabilities – we’d be starting everything from” Mr. Adams, former director of the museum.

  7. Jeffrey Vegas

    Hotel:New York Marriott downtown

    Attractions: 9/11 Memorial, Whitney museum of American art, Washington square park, Charging bull

    Attraction of choice: 9/11 Memorial

    Academically reliable source:https://www.tripadvisor.com/Attraction_Review-g60763-d1687489-Reviews-The_National_9_11_Memorial_Museum-New_York_City_New_York.html

    Quote:”This is a place you just have to go and physically see. My husband and I did the guided tour. The tour lasted about 1hr-1.5hr and we spent another couple hours looking around. Honestly could have spent a full day and came back the next to see more. So many artifacts. As someone who witnessed 9/11 via the television it was extremely powerful and moving to personally see and hear stories from that day. Just wow.”

    • Prof. Karen Goodlad

      The 9/11 Memorial is a great choice, it is a solemn location but has been attracting tourists since its opening. The source, however, is not appropriate for an academic paper don’t use .coms or crowd sourcing information. Find something that presents the number people who visit or its unique history or something else that makes it unique.

  8. Tarynn Smith

    Hotel Choice: Conrad New York Midtown

    4 Attractions: Rockefeller Center, Museum of Modern Art, Pier 35, Washington Square Park

    Choice of Attraction: Rockefeller Center

    Reference: https://travel.usnews.com/New_York_NY/Things_To_Do/Rockefeller_Center_18162/

    Quote: “This iconic plaza has it all – beautiful sculptures, an enormous skating rink, a fishbowl view of NBC Studios, plus hordes of stores and restaurants. Though undoubtedly there will be intense crowds, this is an experience that’s worth having at least once. During the wintertime holidays, the plaza sparkles with an illuminated Christmas tree and skaters gliding across the ice rink. But don’t fret if your New York adventure doesn’t take place during the cold months. There’s plenty to do year-round. If you plan ahead, you can spend a morning watching a taping of the “Today” show, an afternoon observing the city from the Top of the Rock Observation Deck and an evening catching a performance at Radio City Music Hall.”

    • Prof. Karen Goodlad

      The location is approved but can you find a different source, one that is not selling the location. There is a lot of history, significant architecture, shopping and even movie information available about this location. What else can you find?

  9. Guadalupe Saraie Campos

    Hotel choice – The Westin New York at Times Square
    Attractions – Museum of Modern Art, Intrepid Sea, Air & Space Museum, Top of the Rock Observation Deck , and New York Public Library
    Choice of attraction – Top of the Rock Observation
    Academic reliable source – Top of the Rock Observation Deck, New York Ticket 2021 – New York City (viator.com)
    Quote – “The most incredible views of the city. The whole experience was incredible! Loved the photo op with the green screen, the elevator ride with the see-through top, and the staff was warm and welcoming. This is a MUST do for anyone who wants to get phenomenal city pictures, and be able to view it all from one place. I would absolutely do it again!” – kcortave , Jul 2021

  10. Shakhzoda Obidova

    Hotel Choice:Arthouse Hotel New York City,
    4 attractions : The American Museum of Natural History,Lincoln Center for the Performing Arts , Chelsea Market, The Metropolitian Museum of Art.
    Choice of Attraction:The American Museum of Natural History.
    Academically reliable source: https://www.cntraveler.com/activities/new-york/american-museum-of-natural-history
    Quote: “Visitors come from all over the world and all walks of life, but children are often the majority here, and they usually head straight to the dinosaur and marine life exhibits.”

    • Prof. Karen Goodlad

      The location is a great choice but the reference needs to change. Avoid using reviews and CN Traveler is a consumer publication. Try searching the college library website for “history of NYC museums” or “museums and tourism”.

  11. Maria Isabel Gonzalez

    Hotel choice – The William Vale Hotel
    4 Attractions – The Channel Gardens, Domino Park, The Met and a new temporary museum literally in front of the William vale ( Cascade: A Jen Stark Experience
    Choice of attraction – Cascade: A Jen Stark Experience
    Academic reliable source – https://greenpointers.com/2021/09/15/cascade-the-jen-stark-experience-comes-to-williamsburg/
    Quote – ” Stark created Cascade in an attempt to design a larger extension of her interactive dream world that people of all ages can enjoy. The William Vale appeared to be the perfect home for this undertaking, given the strong cultural and community ties that the hotel has with North Brooklyn, in addition to its decorated history of art programming. Stark and her team are extremely excited to host this event in a place that is accessible to a wide variety of people, ages, and backgrounds.”

    • Prof. Karen Goodlad

      I really like your choice but I fear you may have a hard time finding resources. The resource listed is a .com. You may need to be creative with your search requirements. Try “temporary art and tourism” or “economic impact of temporary art instillations”.

  12. Lre Collymore

    I chose the Washington Square Hotel

    The attractions are: The Edge, Manhattan Bridge, Brooklyn Bridge, Washington Square Park

    I chose Washington Square Park
    Bhatia, A. (2021, September 22). Washington Square Park: How its NYC history has become the main reason why people visit. TheTravel. Retrieved October 10, 2021, from https://www.thetravel.com/why-is-washington-square-park-famous/

    I chose Washington Square Park because it is a park that attracts thousands, if not millions of people a year with its natural beauty, and it has a historical connection with the 1st U.S President, George Washington

    • Prof. Karen Goodlad

      Washington Square Park is a good choice but the reference is not academically appropriate. This article is written well and is timely and could be tricky because the “voice” is informative. Look for articles that are from a news paper or trade magazine.

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