1.  What was the most significant information you learned while at the Carlyle?
The most significant information I learned while at the Carlyle hotel was the expectations of a luxury guest. Of course the definition of the word luxury is simple, but learning exactly what the guests that live this lifestyle expect and require, was very significant. They not only want comfort and extravagance, but they want the exclusivity and originality as well. To be able to feel like they are receiving something no one else receives. They want nothing ordinary and expect extraordinary treatment. This is very important when working for or developing a company of luxury.

2.   What one aspect of the site visit made you want to or not want to work in the hotel industry?
The one aspect of the visit that made me want to work in the hotel industry was the opportunity for career growth. How so many of them started as front desk agents etc. and made their way to executive positions. Being hired for one position and getting trained in other departments is not something all industries offer, this gives their employees outlets to learn and train in areas they never even knew they would like. In the end you really do learn about the hotel in its entirety. That is exciting and promising.