Answers to the questions below should be thorough and express what has been learned by reading the chapter’s material. Consider the text as well your own experiences.
Week 2: Monday, January 30, Textbook Chapter Chapter 1, pgs 3-23
- Chapter Review Question 1
- What did you learn about the history of hospitality that was most significant to you?
- Would you or would you not want to visit the place written about in the “36 Hours in…” article? Explain why you will or will not go.
Week 3: Monday, February 6, Textbook Chapter Chapter 1, pgs 23-46
- Using examples from Disney’s Approach to Guest Service, describe a time when you experienced “Disney Like” service.
- Think about the information presented in the chapter and then conduct a Self Assessment of yourself. What personal traits will you work on to meet the expectations of the hospitality industry?
- Would you or would you not want to visit the place written about in the “36 Hours in…” article? Explain why you will or will not go.
Week 4: Wednesday, February 15, Textbook Chapter #2
- Chapter review question #1
- Chapter review question #2
- List four terms from the chapter that were new to you and explain how they are used in the industry.
- Would you or would you not want to visit the place written about in the “36 Hours in…” article? Explain why you will or will not go.
Week 5: Monday, March 6, Textbook Chapter #3
- Write two questions you wish to ask a member of the executive committee of a hotel during out site visit (Rooms Division, Food and Beverage, Engineering…)
- Chapter review question #1
- Chapter review question #2
- List four terms from the chapter that were new to you and explain how they are used in the industry.
- Would you or would you not want to visit the place written about in the “36 Hours in…” article? Explain why you will or will not go.
Week 6: Monday, March 13, Textbook Chapter #4 and #5
- Chapter 4, Review questions #1
- Chapter 4, Review questions #3
- What inventory controls are important in a F&B operation? Why? Use terms from the text to explain all your answers.
- Is any particular beverage more important than another? Use terms from the text to explain all your answers.
Week 7: Monday, March 20, Textbook Chapter 6 and 7
In each chapter identify 12 words or terms that were new to you, define each word in detail.
Identify a job in the field of food service or restaurant management as it is explained in the textbook. Referencing the information in the chapter, in what way do you believe you would find success in this position?
Week 8: Monday, March 27, Textbook Chapter #9
- What is Tourism? Use terms from the text to explain all your answers in detail.
- List the common types/categories of tourism.
- What economic impacts does tourism make?
- List and explain the goal of three organizations in the tourism industry.
Week 9: Monday April 3
Review chapter 9.
Prepare for visit to Brooklyn Bridge Park. Read in order to discuss the “36 Hours in…” article.
Week 10: Thursday, April 20, Textbook Chapter 10
- Identify 12 words or terms that were new to you, define each word in detail.
- You have been promoted to the Assistant Director of Adventure Tours. Identify two national parks with distinctly different characteristics. Write a memo to the Director explaining why these two parks should be added to your list of tour options.
Week 11 and 12, Group Presentations
No chapter reading, continue to read the NY Times 36 Hours… column and prepare for a discussion.
Week 13, Monday, May 8, Textbook Chapter 12 and 13
In each chapter identify 12 words or terms that were new to you, define each word in detail.
Identify a job in the field of Meeting and Conventions Management as it is explained in the textbook. Referencing the information in the chapter, in what way do you believe you would find success in this position?
Week 14, Monday, May 15
- First, think of a leader you admire and know personally, make a list of their qualities.
- Next, read the article Seven Transformations of Leadership. What type of a leader is the person you admire?
- What have you learned about your own leadership qualities based on those of the person you admire? Explain, your answer using terms you have learned this semester.
- Visit Hcareers.com, bring in a job description for a job you would like to attain in the next six months. Also, bring in a job description for a job you would like to attain in the next 12 years. Identify the skills you will need to develop over time to secure this position.
Week 15, Monday, May 22
Prepare for Accounting Taboo by reviewing the definitions of the terms provided.
Ellis Island, Where many immigrants/travelers from all over Europe came looking for a better future. Since the early 1900’s it’s where travelers had to pass by in order to enter New York. Today it’s a historic landmark to see how migrants had to go through many test before being allowed in New York for a better life and opportunity.
History.com Staff. “Ellis Island.” History.com. A&E Television Networks, 2009. Web. 23 Mar. 2017.
This is a great choice and fine reference but please copy and past the reply to the “concierge assignment” under assignments so that your classmates can identify where you are going.