Help & Support

1. General

Academic Calendars

City Tech Academic Calendar provides important deadlines and class meeting grids.

Communication Tools to Reach Students

  • Use Navigate to send texts to student phones. It also makes it possible to send emails to selected student groups or the whole class.
  • CUNY’s MyInfo provides course information, including up to date rosters and has capability to contact students.

2. Technology

Blackboard

Merging courses

Baruch College has put together useful instructions for how to merge course sections on Blackboard.

Support

 Blackboard is the most widely used virtual teaching platform in the Social Science Department. The College’s tech support site provides links to Blackboard support. Information on technical support can be found on the Student Technology Services website. Students can also sign up for Blackboard training workshops.

OpenLab

Where to start?

In summer of 2021, the OpenLab staff sent out a 5-part of self-guided series for how to start using Openlab. Below is the first installment that was emailed on July 8, 2021:

  • Task 1: Before joining the OpenLab, learn more about the platform. Read the OpenLab’s brief About page to learn more about the ethos and values driving the OpenLab. Take the OpenLab Tour for a deeper discussion of OpenLab courses, clubs, projects and portfolios.
  • Task 2: Sign up for an OpenLab Account. To sign up, you’ll also need access to your City Tech email account. See the OpenLab’s help documentation on Accessing your City Tech email if you run into problems.
  • Task 3:  Set up your OpenLab profile. You’ll notice as you do this that only some fields are required. You can always come back and complete missing information later when you have time to learn how to manage your account and profile. That said, we recommend filling out as much as you’re comfortable with in this early stage: your OpenLab profile communicates who you are to the OpenLab community. If your OpenLab profile is public, it can also be indexed in internet search engines.
    • What kind of relevant information would you like to include here? If you are a student, you may want to specify your major/minor, contact information, pronouns, extracurricular interests, any awards or honors you have received, and even a brief overview of your projects and goals.
    • If you are faculty or staff, you will want to make your contact information available to your students and colleagues, and you may also choose to detail some of your academic interests, as well your experiences and roles within the college.
    • Finally, profiles provide the opportunity for OpenLab members to include a photo associated with their OpenLab display name: please note that this photo can be of anything that you feel represents you adequately, and does not have to be an actual photo of yourself.
  • Task 4: Practice logging in to your account. Sign out of your account and close your browser. Then open a new browser window, navigate back to the OpenLab, and log in to your account.

How to Clone a Course?

Clone a course by following the instructions provided by the OpenLab team.

Support

Visit OpenLab website for more information on City Tech’s teaching and communications platform. For support, go to the OpenLab Help website.

Student E-Mail Set Up

All communications at the College will take place via City Tech email. If your students do not know your City Tech email login information, direct them to the Account Claim page. If they need additional help with City Tech email, contact the Help Desk at 718-260-4900 or via email. It the campus is open, they may also go to  L-114 (first floor of the Library Building).

3. Library

Ursula C. Schwerin Library provides access to teaching resources: