Author Archives: Vivian Ho

I would like to share some information here. Hopefully what I share with you here would be helpful to you now or in the future. This list of terms is meant to be an ongoing resource within the ever-changing hotel industry. This … Continue reading →

http://www.hospitalitynet.org/news/global/147000333/4070907.html The Ritz Carlton in Sarasota, Florida, a stunning, 266-room luxury property.  It featured a traditional dining establishment. Catering primarily to in-house guests, the restaurant’s premium pricing rendered it primarily as ‘special occasion only’ space for locals. Jack Dusty has great seafood … Continue reading →

http://www.hospitalitynet.org/news/global/154000320/4071147.html Photos, rooms and amenities description on the hotel’s website and the location represent the emotional side, responsible for almost 60% of traveler decision. There are 7 tips that will help turn the hotel website into a powerful sales tool. They are … Continue reading →

http://www.hospitalitynet.org/news/global/154000320/4070568.html Interesting article, especially for those who want to become a sales person in a hotel. How and where to up-sell our guests in hotel? What benefits can bring to hotels through up-selling?  Also, what is the meaning of up-selling?  Up-selling is used by … Continue reading →