audience
consistency
layout
different ways of annotating
comments- responses
simple/clear/not complex –
think about quick start vs. detailed manual
break up into smaller parts
quality of images/video/audio – resolution, non-blurry screens
consistency
— layout
– format — all steps should be formatted consistently – ex. text, then display
— vocabulary
— patterns — follow same pattern. Action steps — do this, post picture
— directions for particular steps/help
— highlight common mistakes people