Now that you are a few weeks into the new semester, it is time to learn about or get reacquainted with library services. The City Tech library offers a 24-hour virtual chat reference service to assist you with your research needs. When City Tech librarians are not available, you’ll be connected with a librarian at another library. Many schools are part of this cooperative and contribute to providing this service 24 hours a day, seven days a week, to assist you with your research needs.
Our virtual reference service promotes library services to our online community and engages users remotely. To get started on Ask A Librarian, we invite you to:
- sign onto our webpage at: https://library.citytech.cuny.edu/
- add your email, if you desire
- type your question in the box and connect instantly with a librarian
ASK A Librarian Search Box – 24-hour Reference Chat Service
Here is an example of some of the questions, you can ask your virtual librarian:
How do I find and download an e-book?
Please help me find articles on my topic?
How do I renew a book using my home computer?
You may ask questions anonymously and still receive a transcript of your chat session, but including your email allows a librarian to follow-up with you after the transaction. Our librarians can escort you through appropriate electronic sources to assist you with search questions and research assignments, make referrals, provide citations, directional information, library policy and much more. Your library subscribes to many subject specific databases that contain full-text articles. All of these can be done from your location.
Ask A Librarian is convenient, free and easy to use. You may ask questions anytime, anywhere and as many times as you need. Start by clicking here now. A friendly librarian is always available to help you. Contact us now!
