• What did you like/dislike about hotel?

There are a few things that I liked in the knickerbocker hotel. First of all, the front desk area was very serene. There were no people waiting to check in or check out. When we visited the room, the windows were soundproof which is very impressive. I did not like the kitchen area. it was very congested and messy.

• How did you feel about going to the hotel?

After going there, I was little nervous. However, when we started the tour, I realized the difference between going in a hotel as guest and as a student research. Moreover, while managers of all department were giving us information and the process to be involved with the hotel industry. It was mind opening for me. After listening them, I felt like was in their position. To be honest I already started dreaming even though I know it a long way.