I like the site visit to the 1 hotel because  it’s a great historic hotel with beautifully updated rooms.The soundproofing is excellent. The bar upstairs has a very nice view and is a good place to just catch the breeze and relax. I dislike the lobby because it is a little cramped and hard to navigate .

While I was at the 1 hotel, I learned that to work in a hospitality industry you need to have a right attitude for this industry, you must have to be patients with guests, and always have smile on your face. Second, I learned listening skills is the most significant because  good listening skills can be considered both a motivational and customer service tool.