Reading: Writing That Works, Ch 9, “Writing Business Correspondence”

During the first ten minutes of class, write a summary memo on your reading for today’s class: Writing That Works, Ch 9, “Writing Business Correspondence,” and add it as a comment to this blog post. What does chapter nine add to your thinking about business correspondence that began in chapter eight? Have you written some of the kinds of business message types that are described in chapter nine, and if so, what were their purpose and how were they received by the reader?