Since I don’t need to do turndown service on the 5th floor, I should stand by the call to make me clean rooms. I can understand I do the late service, clean bathroom or patio, and catch up some rooms that guests change to another one. However, I don’t like to clean a room which is already clean enough! I need change clean sheets again, dust everything again, vacuum again, I don’t find any of them are dirty! It is double work and I think it makes no sense for me, but the only thing I can do is follow the instruction.
When I have 18:00-2:30 shift, I should be a runner after midnight. The base person leave early and give me all keys. It is my first to be a runner by my own and I don’t familiar with the inventory in each storeroom. The base person is worried about me and tries to explain every detail in one time. Fortunately everything goes smooth until the end, but there is unhappy thing happen at last minute. Because we are new cps, we are not in the key system so that we can’t open the key door to put back keys by ourselves. We are looking for a custodial lady to help us but we can not find her anywhere. After we ask front desk, we just put all keys by computer in the office and hope no one will take them.
