Intern Report #3

Virtual book cartoon

The City Tech Library has always been available to students as a physical space for study and research. Now, while acting as a remote resource during the Covid-19 quarantine, how can the library best support City Tech students? Providing online materials is more important than ever, so my current assignment is to work with library faculty on updating and expanding the library’s virtual tutorials. The first phase of this project has been evaluating the strengths and weaknesses of the library’s tutorials currently available here and here.

The second phase has been researching what kinds of online tutorials are provided by other libraries. I looked at the websites of libraries in the CUNY and SUNY systems, and then academic libraries nationwide, to find the best examples available. The quality and content of academic libraries’ instructional videos vary widely. Some are innovative and entertaining, but others are repetitive and dull. By watching these online tutorials, we are learning what works and what doesn’t from other libraries. The next phase of the project will be taking what we’ve learned to develop new online resources for City Tech students. Stay tuned!

Short and Sweet Learning Moments

hershey-kiss

The first phase of redesigning our library resources is to identify the quality of the material we currently publish. I accomplished this by creating a content audit (an inventory a webpage’s elements including links, file formats, text, etc.)  of our tutorials and research guides. A few examples include a guide for navigating our physical library, guidelines for avoiding plagiarism, and pointers on creating research questions. The content in our guides are delivered over multiple platforms and formats, including text, images, slideshows, and videos.

Despite the variety of mediums in our tutorials, they all have one thing in common: they are bite sized learning moments, usually honing in under five minutes to complete.

This may seem like a lot of information to pack into a small amount of time, but could this be the way students learn best in the digital age? There are countless studies showing the decline in attention spans (When’s the last time you read an article from title to finish?), and an increase in ADHD diagnosis. As a result, user centered designers are constantly updating best practices for keeping users engaged.
How long should a video be? Will this site work on a mobile screen? What happens when the user loses connection to the web? These are all questions that come to mind when designing a digital experience, and in order to validate them we’ll need to be willing to test our assumptions of what works best for our students.

Research got you stumped?

Does research have you confused? Do you not know where to start? Let the library help!

We have video tutorials for everything from renewing a book to choosing a database to supercharging your research. We also have guides to help you with citing sources and avoiding plagiarism.

Check out the library’s list of tutorials at
http://library.citytech.cuny.edu/instruction/tutorials/

If you need more in-depth assistance, you can book a research appointment with a librarian to get one-on-one help with your assignment.


Image courtesy of I Can Has Cheezburger?