On 19, November, 2015. Our class have the opportunity to visit the Waldorf Astoria in Park Ave, New York city.

Team workers: Guoxiong Lin, Justin Kwok, Kathy Jiang

1: Fire Exit: a device for escape from a burning building; especially : a metal stairway attached to the outside of a building

 Photo Credit: Guoxiong Lin

2: Registration Table/Area: An area/place where guest can check in for the event they are invited to

Photo credit: Guoxiong Lin

3: Banquet: This banquet space can be used for many of events, such as meeting, weddings or conventions. The totally space can fit as many as 1500 guests. During our visiting, the manager just told us the place will be served for Google company  anniversary meeting  in next week. He also told us only for using this space, exclude the food and drinks; the price is $60000.

Photo credit: Guoxiong Lin

4: Banquet Event Order: In 19th floor, there is a 2nd largest banquet room for evens. Whatever you are staying guest or or, it is available for all guests. Guest can book the place for hold a conventions,  dancing parting, or any private parties.

Photo credit: Justin Kwok

5: A place to work: The kitchen is in the ground floor of the building. All the room food service or any events’ food are come from here. The cheves and his co-workers are preparing the meals for the guests now.

Photo credit: Kathy Jiang

6: Historic landmark:  In the hotel lobby, there is large structured clock. It welcomed thousand of guests come from all around the world since it was found in 1931. Today, it is in here, continue doing its work.

Photo credit: google

7： Business center: Located in the South Lobby, the Business Center offers a complete range of technological, Internet, and business services to help you stay productive during your stay, open seven days a week.

Phote credit: Oyster.com

8: Expression of Hospitality: The Waldorf Astoria Gift Shop is located in the South Lobby, behind the Front Desk. It provides the signature gifts of Waldorf Astoria. Guests also can get the daily business newspapers from the stores. Open daily from 6:30 a.m. until 11:00 p.m.

Photo credit: Google

1 FAM trip: “Fam Trip” is a short name for “Familiarisation Trip”. The purpose of the trip is to give you a “snapshot” look at the region and all of the schools in a single trip.

2 Destination Management Company: A destination management company (DMC) is a professional services company possessing extensive local knowledge, expertise and resources, specializing in the design and implementation of events, activities, tours, transportation and program logistics.

3 RFP: A request for proposal (RFP) is a solicitation, often made through a bidding process, by an agency or company interested in procurement of a commodity, service or valuable asset, to potential suppliers to submit business proposals.

4 Over-set: Term used to refer to the number of places or meals a caterer or venue will set or serve beyond the guaranteed number requested by the host of the event, the client only paying for the number of meals actually served to attendees.

5 Concurrent Session: “Concurrent” means occurring at the same time. “Session” can be any voice or video communication between two communicating devices/services. In sum, “concurrent session” means that the voice/video communications are happening at the same time. Usually, the number of concurrent sessions is equal to the number of lines that you need for the communication