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An overview of the history, likely directions and organizational structure of the hospitality industry and its role in local, national and global economies. Students are introduced to the nature and scope of the […]

Marketing principles

In the eighteenth century, the Gothic genre emerged to enable a new type of reading and thinking about what it means to be human: it created a new imaginative space in which to consider not only dreams and […]

Procedural, customer and staff perspectives involved in the provision of quality service as practiced in a dining room laboratory. Student rotation through dining room service positions with emphasis on […]