Hi, I am the chief concierge at the Aloft Harlem Hotel. Here is my training Video and Presentation
HMGT1101_S2020_Goodlad
"Hospitality starts with the genuine enjoyment of doing something well for the purpose of bringing pleasure to other people." Danny Meyer, USHG
I love that you added Lauryn Hill in your presentation it just made it more interesting and afterall she is a very successful artist.
A great location and the information was well presented and organized.