Concierge Assignment

The new Concierge Student Information Handout is here.

Following is a sample post that I am providing as an exemplar for the assignment. Feel free to create something that is more elaborate.

As the Chief Concierge of One Hotel on the Brooklyn Water Front I am preparing this training video to inform the concierge and GSA about the Brooklyn Historical Society’s DUMBO location. As a luxury boutique hotel, our guests expect high quality, informed service.

Prof. Goodlad’s Chief Concierge Training Presentation is available by pressing this link. The corresponding power point presentation is available by pressing this link.

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Tips to create a effective video

  • prepare content in advance, 2 minutes is not a long time
  • Secure the recording device in a horizontal manner, a recording devise held in a horizontal manner fills the screen better
  • think about the background, it should be as neutral as possible
  • make sure you will not be distracted, turn off notifications and let people around you know that you need quite for 2.5 minutes
  • practice and replay your first video, listen for content and diction
  • refer to visual aid that is submitted

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