As the Chief Concierge of the Lotte New York Palace Hotel, I have prepared this short training video to inform the concierge and GSA about one of the most significant historical attractions of New York City called Rockefeller Center. As a luxury boutique hotel, it is important that our guests have all the proper information about the attractions they can visit during their stay.

My Chief Concierge Training Presentation is available by pressing this link.
The corresponding power point presentation is available by pressing this link.