MIS Help Desk
NYC Office of the Mayor, 100 Gold Street, 2nd Floor, New York, NY10038—October 2018 to November 2018
Providing technical assistance for questions and problems, Resolving problems with networks and other computer systems, Diagnosing system errors and other issues, Following up with customers to ensure full resolution of issues, update software and hardware, Installing or changing software to fix issues.
- NSF Noyce CUNY Teaching Internship
CUNY New York City College of Technology—September 2014 to May 2015
Gain experience about how to teach students in the real environment and share STEM knowledge with students.
- NYC Department of Information Technology and Telecommunication (DOITT)
JFEW (Jewish Foundation for Education of Women) Summer STEM Internship (Application Developer), 2 Metro Tech Center, Brooklyn, NY 11201— June 2015 to August 2015
Work with open data and city website and gain technology knowledge and experience.
- IT Tech Support Intern
Research Foundation of the City University of New York (RFCUNY), Department of Education (DOE) —September 2014 to May 2015
IT troubleshooting and answering IT questions, uploading documentation to server based and web platforms, and Data entry and server based storage documentation maintenance.
- Information Technology Intern, Ursula C. Schwerin Library
CUNY New York City College of Technology— June 2014 to August 2014
Creation of user and technical documentation, the creation of images using WinPE and Image X assists in the support of six multipurpose Instructional Laboratories and Active Directory 2008 Server.