Career

Adjunct Professor

Computer Engineering Technology Department, CUNY New York City College of Technology, V Building, 186 Jay Street, Brooklyn, NY 11201—January 2017 to Present

Developing and managing the class syllabus and ensuring that the syllabus meets department and college standards, Planning and creating lectures, in-class discussions and assignments, Grading assigned papers, quizzes and exams, Assessing grades for students based on participation, performance in class, assignments and examinations¸ Collaborating with colleagues on course curriculum, Advising students on how to be successful in class, Staying updated on innovations and changes within their course field.

Tech Support

Mathematics & Computer Science Department, CUNY John Jay College of Criminal Justice, 524 W 59th St, New York, NY 10019—October 2018 to Present

Installing and configuring computer hardware, software, systems, networks, printers and scanners, Monitoring and maintaining computer systems and networks, Responding in a timely manner to service issues and requests, Providing technical support across the company (this may be in person or over the phone), Setting up accounts for new users, Repairing and replacing equipment as necessary, Testing new technology.

Research Assistant

Computer Engineering Technology Department, CUNY New York City College of Technology, V Building, 186 Jay Street, Brooklyn, NY 11201—January 2017 to Present

 Prepare, maintain, and update website materials, Prepare materials for submission to granting agencies and foundations, Attend project meetings, Attend area seminars and other meetings as necessary, Prepare other articles, reports, and presentations.

Computer Lab Technician

Mathematics & Computer Science Department, CUNY John Jay College of Criminal Justice, 524 W 59th St, New York, NY 10019—February 2018 to May 2018

Maintains computer hardware and software applications inventory for the purpose of ensuring availability of equipment and/or instructional material in computer lab, Maintains computer lab (e.g. instructional materials, appropriate software, sets up materials for daily activities, etc.) for the purpose of ensuring availability of equipment and programs to enhance the instructional program, Troubleshoots malfunctions of hardware and/or software applications for the purpose of determining appropriate actions to maintain computer lab operations, Performs routine and preventive maintenance of computer lab and classroom equipment (e.g. dusting, cleaning, virus scanning, creating/clearing Internet bookmarks, defragmenting, etc.) for the purpose of ensuring the availability of equipment in safe operating condition.

Program Assistant

Research Foundation of the City University of New York (RFCUNY), Computer Engineering Technology Department, CUNY New York City College of Technology, V Building, 186 Jay Street, Brooklyn, NY 11201—December 2016 to March 2017

Support preparation of program agreements, grant writing initiatives, budgets, and related information, Create and update web pages, Project management, Tutoring, Facilitator (Girls Who Code Club), and WiTNY (Women in Technology and Entrepreneurship in New York) Ambassador.

 CUNY Office Assistant 1

Computer Engineering Technology Department, CUNY New York City College of Technology, V Building, 186 Jay Street, Brooklyn, NY 11201—September 2016 to January 2017

Provides information, as directed, to faculty, students, employees, and the general public, Performs routine upkeep of office machines, e.g., photocopier, typewriter, computer terminals, printers, fax machines, Types and prints materials such as letters, memorandum, forms, purchase orders and vouchers, using typewriter/word processor/personal computers and all peripheral equipment, Retrieves and formats computerized data, Answers telephone calls; screens incoming calls and forwards/refers calls; assists in maintaining up-to-date mailing and telephone directories.

Computer Lab Technician & Teacher Assistant

Microsoft Tech Jobs Academy (A partnership between Microsoft, NYC Tech Talent, and CityTech) and Research Foundation of the City University of New York (RFCUNY), CUNY New York City College of Technology, 300 Jay Street Building H, 4th Floor, Brooklyn, NY 11201—December 2015 to August 2016

Offers general consultations for Microsoft Lab for the students who are working or studying in the lab, Provides instruction to all lab users on proper use of all equipment, Consults supervisors on more difficult issues, Ensures that computer lab equipment is being cared for properly by users, Make sure food and beverages are not consumed in close proximity to computers, Monitors files and programs that are downloaded on to the computers to make sure spyware, malware and other dangerous programs are not downloaded, Diagnoses hardware problems and fixes them or contacts the appropriate engineer to correct the problem, Performs regular software backups, Sets up and shuts down the lab according to work hours.

College Assistant                                                                                                                   

CUNY New York City College of Technology— September 2013 to September 2016

Working in the computer lab to assist students with MS Word, Excel, and PowerPoint, helping students signing in Blackboard, CUNY Portal, and Student E-mail and troubleshooting computer, printer, and scanner related issues.

Administrative Assistant

Research Foundation of the City University of New York (RFCUNY), CUNY New York City College of Technology, 300 Jay Street Building H, 4th Floor, Brooklyn, NY 11201—April 2016 to June 2016

Handle requests for information and data, Resolve administrative problems and inquiries, General clerical duties including photocopying, fax and mailing, Prepare and modify documents including correspondence, reports, drafts, memos and emails, Schedule and coordinate meetings, appointments and travel arrangements for managers or supervisors.

NSF Noyce CUNY Teaching Internship

CUNY New York City College of Technology—September 2014 to May 2015

Gain experience about how to teach students in the real environment and share STEM knowledge with students.

NYC Department of Information Technology and Telecommunication (DOITT)

JFEW (Jewish Foundation for Education of Women) Summer STEM Scholarship Internship (Application Developer), 2 Metro Tech Center, Brooklyn, NY 11201— June 2015 to August 2015

Work with open data and city website and gain technology knowledge and experience.

 IT Tech Support Intern

Research Foundation of the City University of New York (RFCUNY), Department of Education (DOE) —September 2014 to May 2015

IT troubleshooting and answering IT questions, uploading documentation to server based and web platforms, and Data entry and server based storage documentation maintenance.

 Information Technology Intern, Ursula C. Schwerin Library

CUNY New York City College of Technology— June 2014 to August 2014

Creation of user and technical documentation, the creation of images using WinPE and Image X assists in the support of six multipurpose Instructional Laboratories and Active Directory 2008 Server.

 Federal Work Study               

CUNY New York City College of Technology

Computer System Technology Department— January 2013 to May 2014

SUNY Brooklyn Educational Opportunity Center— September 2012 to May 2013

Nursing Department— April 2010 to December 2010

Assisting students creating CUNY Portal account, retrieving/resetting forgotten password, distribute mails, picking up phone calls, and helping students in printing documents from Internet, removable drives, and computers drives.