Communications, Resources, and Support for Faculty & Staff

Category: Uncategorized

What to Do When You Identify a Student Having Challenges

Step 1: Login to Navigate using your CUNYfirst credentials. You can find the instructions here: https://www.citytech.cuny.edu/navigate/

Step 2: Issue an Alert. This will notify the appropriate CityTech office that you have identified a student having difficulties.

Step 3: If you have a good rapport with the student, recommend that they go to the Student Success Center (mailto:StudentSuccess@citytech.cuny.edu) to find additional CUNY resources to address their challenges.

Note: Laws prohibit us from diagnosing conditions, recommending counseling, or asking questions regarding learning challenges. Refer students to the Student Success Center and/or send an Alert via Navigate. Allow the professionals to address these challenges and advise you on how best to handle it.

Logging in to Classroom Computers for Faculty

Please watch this video to see how to login to classroom computers for faculty.

You can find more information here under the “City Tech Acvtive Directory (AD)” instructions:

https://it.citytech.cuny.edu/servicecatalog/Categories/GetService/8

The College Active Directory (AD) Domain Services is the core of the City Tech Windows Infrastructure. It provides authentication and authorization services as well as LDAP and web-services-based directory services.

Faculty/Staff AD
The faculty and staff AD account provides access to a variety of computing resources and online services.

You can use your City Tech AD credentials to access the following systems:

  • Desktop computer and Internet through FortiNAC
  • Campus Network Shares and Home Directories (H:\ and S:\)
  • Grouplink ticketing system
  • Cisco Jabber Phones
  • Application systems created by OCIS (Examples: DARRePARSEOFSR Secure Upload App)

Self-Service Password Reset for Faculty/Staff