I am sometimes amazed at the level of service and the range of service I receive when visiting businesses, be it in the public or private sector. As a Hospitality Management Student, I am always mindful of the service I give at my workplace, at church or even when conducting business at some to these establishments, and also of the service I receive.
I have left several restaurants, some before I place my order and other after I have place my order because of my perception of unacceptable service. I am aware that service representative might be having a had day or they might have other things that they are dealing with but I do not see this as an excuse to horrible service