ANDREA IBARRA

3004 Perry Avenue Apt. 2

Bronx, NY 10458

(347) 490-1866

andreaibarra94@gmail.com

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EDUCATION

August 2013 – Present        New York City College of Technology                                                                                   Brooklyn, NY

Major: Hospitality Management

Concentration: Travel and Tourism

 

WORK EXPERIENCE

January 2016 – June 2016      Disney’s Animal Kingdom at Walt Disney World

Lake Buena Vista, Florida

Vacation Planner

• Sold ticket media to guests and handled big amounts of cash.
• Achieved monthly sales goals and maintaining minimum sales requirements.
• Worked with a computerized ticket system, offering Guests tickets from a menu of over 128 different ticket configurations.
• Understood the Guests’ needs while helped them select the right-fit tickets for their vacation.
• Assisted with audience control, including during parades.

 

March 2014 – December 2015    Legends Hospitality Management at Yankee Stadium                                                       Bronx, NY 

                                                      Merchandise Sales Associate

• Assisted in sales.
• Assisted in the cash register.
• Ensured the location is fully stocked and organized.
• Ensured the location is setup prior to the start of an event.
• Picked up the location’s bank prior to an event and drop it off to the money room at the end of an event if required.

 

September 2013 – December 2013         Brooklyn Educational Opportunity Center                                                                         Brooklyn, NY

                                                                  Office Support

• Assisted aspiring students as they enter office and via phone.
• Gave out information about the program.
• Photocopied, scanned and printed documents.
• Performed filing and some data entry.
• Attended and supported enrollment sessions.

 

September 2012 – June 2013       St. John’s University GEAR UP                                                                                            Jamaica, NY

                                                        Office Support

• Assisted with daily operations at Long Island City High School and the office on the Queens Campus.
• Assisted students and their families as they enter office and via phone.
• Performed filing, data management, drafted and edited event flyers.
• Prepared and distributed papers and documents for meetings.
• Provided support in different GEAR UP events in and out of state.
• Provided tutoring in MATH and ESL courses.
• Assisted students with the completion of college admission and financial aid applications.

 

ACHIEVEMENTS AND ACTIVITIES

• Volunteered at A Free Bird Organization’s event.
• Certified Front Desk Representative by the American Hotel & Lodging Educational Institute.
• Front Office Manager course completion by the American Hotel & Lodging Educational Institute.
• Star Service Employee of Honor at Legends Hospitality Management.

 

SPECELIAZED SKILLS

Technology:

• Proficient in Microsoft Excel, Power Point, and Word
• Fast Typist (60 WPM)

Languages:

• Fluent in English and Spanish
• Basic knowledge of French