3004 Perry Avenue Apt. 2

Bronx, NY 10458

(347) 490-1866



August 2013 – Present        New York City College of Technology                                                                                   Brooklyn, NY

Major: Hospitality Management

Concentration: Travel and Tourism



January 2016 – June 2016      Disney’s Animal Kingdom at Walt Disney World

Lake Buena Vista, Florida

Vacation Planner

  • Sold ticket media to guests and handled big amounts of cash.
  • Achieved monthly sales goals and maintaining minimum sales requirements.
  • Worked with a computerized ticket system, offering Guests tickets from a menu of over 128 different ticket configurations.
  • Understood the Guests’ needs while helped them select the right-fit tickets for their vacation.
  • Assisted with audience control, including during parades.


March 2014 – December 2015    Legends Hospitality Management at Yankee Stadium                                                       Bronx, NY 

                                                      Merchandise Sales Associate

  • Assisted in sales.
  • Assisted in the cash register.
  • Ensured the location is fully stocked and organized.
  • Ensured the location is setup prior to the start of an event.
  • Picked up the location’s bank prior to an event and drop it off to the money room at the end of an event if required.


September 2013 – December 2013         Brooklyn Educational Opportunity Center                                                                         Brooklyn, NY

                                                                  Office Support

  • Assisted aspiring students as they enter office and via phone.
  • Gave out information about the program.
  • Photocopied, scanned and printed documents.
  • Performed filing and some data entry.
  • Attended and supported enrollment sessions.


September 2012 – June 2013       St. John’s University GEAR UP                                                                                            Jamaica, NY

                                                        Office Support

  • Assisted with daily operations at Long Island City High School and the office on the Queens Campus.
  • Assisted students and their families as they enter office and via phone.
  • Performed filing, data management, drafted and edited event flyers.
  • Prepared and distributed papers and documents for meetings.
  • Provided support in different GEAR UP events in and out of state.
  • Provided tutoring in MATH and ESL courses.
  • Assisted students with the completion of college admission and financial aid applications.



  • Volunteered at A Free Bird Organization’s event.
  • Certified Front Desk Representative by the American Hotel & Lodging Educational Institute.
  • Front Office Manager course completion by the American Hotel & Lodging Educational Institute.
  • Star Service Employee of Honor at Legends Hospitality Management.




  • Proficient in Microsoft Excel, Power Point, and Word
  • Fast Typist (60 WPM)


  • Fluent in English and Spanish
  • Basic knowledge of French