The Disney Advanced Studies in Hospitality Management course covers complex issues facing Hospitality leaders today. This course prepares students to become entry level managers in the Hospitality industry by exposing them to contemporary operational issues and situations, equipping them with various problem solving methods and teaching them to develop and implement strategic solutions. Topics covered include guest service, leadership, strategic planning, trends and technology, communication, marketing, human resource management, and crisis management.
This course taught me how a big company such as Disney operates. In order to learn and practice how to operate a business we did a final project. Construct a comprehensive business plan which will include financial, human resource, marketing, event planning and crisis response data. My project was about a Value Hotel located in Shreveport, Louisiana.
Here is a website of my hotel called Ohana.