Voice over Internet Protocol (VOIP) is a revolutionary in the communication system that allows people to communicate with friends and love ones for a low price or free of charge. By installing specific software one is able not only to make phone calls to one person but it is possible to have many people on the line at the same time. This is a money saving system especially for people who are living in a different country with the rest of their family. As someone who come from another country one of the main issues we have when calling overseas is the issue of how many minutes I have when I buy a phone card to make a call but with VOIP I have unlimited time. VOIP is not beneficial for families but also for businesses. This system allows businesses to have conference with other headquarters or employees wherever they may be in the world. It allows its users to make call in a faster and cheaper way. By installing the software people don’t need a phone line from a company, all they need is internet connection and they are ready to go. One other benefit of this system is that you can access your phone’s system anywhere there is a broadband connection. This gives the users easy access and the ability to contact other people in a faster and easy method.

VOIP phone services is able to offer tons of different features available electronically.

Here are some of the features of VOIP phone systems…

1. Voicemail to email transcription

Voicemail to email transcription transcribes your voicemail messages to text and sends them to a preferred email. You don’t have to worry about furiously scribbling names, numbers, and addresses. Take your time and read them in your email at your leisure. This also allows you to file, organize, delete, and search all your voicemails in a way that would otherwise be impossible.

2. Music or Announcement on hold

When a caller is on hold they can hear music or hear recorded announcements. This feature comes handy any company who are advertising customers of new products.

3. Auto attendant

An auto attendant is one of the hidden gems of premium VoIP services. This feature allows callers to interact with a menu to choose an appropriate extension. Your business will suddenly seem more professional and impressive. It’s like having an electronic receptionist!

4. Do not disturb

This feature does exactly what its name implies: leaves you undisturbed. You can turn it on to temporarily stop incoming calls to your phone. This becomes especially useful during conferences, lunches, and meetings. Best of all, you can program it so that it does not just ignore callers, but directs them toward voicemail or another destination of your choice.

5. Ring by Group

When an option is selected in the Auto attendant, anyone who is programmed to the group phone will ring off. Who over on the group picks up first will end the ringing on everyone else phone on the group list.

6. Call Forwarding

When a call is made to a number, the phone can be programmed to ring at another or multiple numbers at the same time. If someone who works between the office and field this feature will be handy to them.

7. Portable VOIP Device

The VOIP phone can be used anywhere in the world with a high speed Internet connection. The phone can be moved with the user. The phone will ring anywhere.

8. 3 Way Calling

With 3-Way Calling, you can get a taste of phone conferencing: you can speak to two other persons at the same time, making a three-person conversation.

9. Call Waiting

With this feature you can put a call on wait that you are on and take another incoming call.

10. E-911

You personal information such as name, address, and number is transmitted to the 911 operator. When your VOIP device location has been changed to different location you need to update the information to reflect current address or else emergency help will be routed to the wrong location.

If you want a clear understanding how VOIP services works click here.