Cell: (347)978-1005
Email : Jennifer_medina1@hotmail.com
Career FocusEnthusiastic, ambitious and highly organized hospitality student looking to use industry knowledge and experience in a management position, where I can maximize my guest service performance, quality assurance, and training experience. 聽 |
路聽聽聽聽聽聽聽聽聽Computer Proficient 路聽聽聽聽聽聽聽聽聽Excellent communication skills 路聽聽聽聽聽聽聽聽聽Attention to detail 路聽聽聽聽聽聽聽聽聽Outstanding interpersonal skills 路聽聽聽聽聽聽聽聽聽Self-starter 路聽聽聽聽聽聽聽聽聽Customer service | 路聽聽聽聽聽聽聽聽聽Leadership abilities 路聽聽聽聽聽聽聽聽聽Excellent analytical skills 路聽聽聽聽聽聽聽聽聽Issue resolution 路聽聽聽聽聽聽聽聽聽Excellent planning/coordinating 路聽聽聽聽聽聽聽聽聽Quick learner 路聽聽聽聽聽聽聽聽聽Energetic and organized |
Education and Coursework
New York City college of Technology聽 聽聽聽聽聽聽聽聽聽聽-2010 to Present Brooklyn, NY Major: Hospitality Management, Focus Area: Pastry Arts Bachelor of Tech 聽 University Neighborhood High School 聽聽聽聽聽聽聽聽聽-2006-2010 New York, NY High School Diploma 聽 |
Walt Disney World Resorts (Disney College Program)聽聽 -Jan 2012 to August 2012 Orlando, FL Customer Relations: 路聽聽聽聽聽聽聽聽聽Greeted and assisted guests. 路聽 聽 聽 聽 聽Worked very effective way in a busy enviorment 路聽聽聽聽聽聽聽聽聽Served Guests in a professional manner. 聽 Process Improvement: 路聽聽聽聽聽聽聽聽聽Documented process to train new assistants. 聽 Extra Curricular Activities Volunteers of America Operation Backpack: I help create new backpacks for the new school year for children in need in domestic violence shelters/ homeless shelters. 聽 Breast Cancer Task Force Breast Cancer Awareness:聽 I help this organization in breast cancer fund events around New York City. I help distribute breast cancer information to women of all ages. 聽 |
路聽聽聽聽聽聽聽聽聽Animal Kingdom聽聽聽 聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽-Jan 2012 to May 2012 Walt Disney World Resort Orlando, FL 聽 -Gained essential knowledge of Guest services. -Worked independently and as part of a team to make sure we made our guests experience in the Walt Disney World Resort the best experience of their lives. -Outdoor Foods.聽 I was responsible for serving the food to our guests in the most efficient and high performance rate. 聽 路聽聽聽聽聽聽聽聽聽Art of Animation Resort聽聽聽 聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽-May 2012 to Aug 2012 Walt Disney World Resort Orlando, FL 聽 -Was part of the opening team (May 31, 2012) in the Art of Animation Resort in Orlando, Florida. -Worked as Front of the House in Quick Food Service. 聽 |
Expert written and verbal fluency in Spanish and English
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Technology
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