Jennifer Medina
407 Central Park West APT 1D, New York, NY 10025
Cell: (347)978-1005
Email : Jennifer_medina1@hotmail.com
Career Focus
Enthusiastic, ambitious and highly organized hospitality student looking to use industry knowledge and experience in a management position, where I can maximize my guest service performance, quality assurance, and training experience.
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Summary of Skills
路聽聽聽聽聽聽聽聽聽Computer Proficient
路聽聽聽聽聽聽聽聽聽Excellent communication skills
路聽聽聽聽聽聽聽聽聽Attention to detail
路聽聽聽聽聽聽聽聽聽Outstanding interpersonal skills
路聽聽聽聽聽聽聽聽聽Self-starter
路聽聽聽聽聽聽聽聽聽Customer service
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路聽聽聽聽聽聽聽聽聽Leadership abilities
路聽聽聽聽聽聽聽聽聽Excellent analytical skills
路聽聽聽聽聽聽聽聽聽Issue resolution
路聽聽聽聽聽聽聽聽聽Excellent planning/coordinating
路聽聽聽聽聽聽聽聽聽Quick learner
路聽聽聽聽聽聽聽聽聽Energetic and organized
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Education and Coursework
New York City college of Technology聽 聽聽聽聽聽聽聽聽聽聽-2010 to Present
Brooklyn, NY
Major: Hospitality Management, Focus Area: Pastry Arts
Bachelor of Tech
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University Neighborhood High School 聽聽聽聽聽聽聽聽聽-2006-2010
New York, NY
High School Diploma
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Work History
Walt Disney World Resorts (Disney College Program)聽聽 -Jan 2012 to August 2012
Orlando, FL
Customer Relations:
路聽聽聽聽聽聽聽聽聽Greeted and assisted guests.
路聽 聽 聽 聽 聽Worked very effective way in a busy enviorment
路聽聽聽聽聽聽聽聽聽Served Guests in a professional manner.
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Process Improvement:
路聽聽聽聽聽聽聽聽聽Documented process to train new assistants.
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Extra Curricular Activities
Volunteers of America
Operation Backpack: I help create new backpacks for the new school year for children in need in domestic violence shelters/ homeless shelters.
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Breast Cancer Task Force
Breast Cancer Awareness:聽 I help this organization in breast cancer fund events around New York City. I help distribute breast cancer information to women of all ages.
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Experience
路聽聽聽聽聽聽聽聽聽Animal Kingdom聽聽聽 聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽-Jan 2012 to May 2012
Walt Disney World Resort
Orlando, FL
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-Gained essential knowledge of Guest services.
-Worked independently and as part of a team to make sure we made our guests experience in the Walt Disney World Resort the best experience of their lives.
-Outdoor Foods.聽 I was responsible for serving the food to our guests in the most efficient and high performance rate.
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路聽聽聽聽聽聽聽聽聽Art of Animation Resort聽聽聽 聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽-May 2012 to Aug 2012
Walt Disney World Resort
Orlando, FL
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-Was part of the opening team (May 31, 2012) in the Art of Animation Resort in Orlando, Florida.
-Worked as Front of the House in Quick Food Service.
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Languages
Expert written and verbal fluency in Spanish and English
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Technology
MS Office (Word/Excel/Power Point/Access/Project), Streaming Media, Windows (all)
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